Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had the product I wanted ( one of the few online retailers to do so)and supplied it promptly at a good price. Perfect!”

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Posted 1 year ago

“Good range of stock to order online. Competitive price and efficient despatch”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Bought a GT grade carbon elite in the sale, fast prompt delivery of an excellent gravel bike. Also a complete bargain”

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Posted 1 year ago

“Great & Quick Service”

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Posted 1 year ago

“Great service, great product, great price.”

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Posted 1 year ago

“Really quick delivery and easy website to navigate”

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Posted 1 year ago

“Excellent service , even though the top had to be returned as a little on the tight side”

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Posted 1 year ago

“Very good price, well packaged arrived on time.Very pleased will use again.”

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Posted 1 year ago

“Scotby Cycles had a really easy to use website and their delivery information was accurate, the trainers arriving on time.”

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Posted 1 year ago

“I cannot recommend these guys enough. The best way to review a company is not when things go right but how they deal with it when things don't. Thanks to a delivery error outside of their control the man I spoke to (nice chap) dealt with it quickly and efficiently to sort the problem. I would have no problem recommending Scotby Cycles and will definitely be using them again.”

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Posted 1 year ago

“The whole experience was good and without stress. I found 2 sustainable rucksacks, perfect for our holiday and a very good price. Ordering was easy, they arrived on time, packaged sustainably. I think this is a responsible company and will look out for it again.”

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Posted 1 year ago

“I needed a minor part for a cycle pannier, I was delighted that they stocked the part. It arrived promptly via Royal Mail so a safe delivery too. I would recommend this firm.”

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Posted 1 year ago

“Wonderful and straightforward to deal with from my initial enquiry by email to delivery of the bags and pannier rack and the items themselves. Can't recommend highly enough!”

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Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

“Good morning Scotby. Not heard of Scotby before or used you before. I found out about Scotby following a recommendation from a friend. Easy to use website. Good range of products available, competitive prices, quick service and delivery.”

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Posted 1 year ago

“Really pleased with my rucksack purchase, great value. Speedy dispatch and delivery service. Would definitely buy again from Scotby.”

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Posted 1 year ago

“GT Grade online purchase Pre and post delivery support for my web order was excellent: the shop called prior to despatch to double check sizing and also helped out after delivery. Any queries were responded to immediately. This is the sixth bike I have bought online but the first from Scotby. The packaging was better than any previous delivery, with all frame tubes individually protected within the bike box. There was no delivery charge and the bike appeared the next day. Very happy.”

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Posted 1 year ago

“Lightning fast delivery, items exactly as expected and in great condition. Nice eco friendly packaging too. Great service and will use again!”

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Posted 1 year ago

“Really flawless transaction, fast dispatch and great prices! Definitely be buying again from this shop!”

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Posted 1 year ago

Scotby Cycles is rated 4.9 based on 3,360 reviews