Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Truly a 5* e-trader. A top notch service.... Genuinely impressed with them.... I've never bought from Scotby before but I certainly will look to them in future.”

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Posted 7 years ago

“A great webshop with lots of great stuff. Quick delivery even though I live in Sweden.”

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Posted 8 years ago

“quick delivery, product well packaged nothing else to say,superb!!”

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Posted 8 years ago

“Got really helpful advice from Simon before ordering about 5 10 cycling shoes , which resulted in my complete satisfaction .”

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Posted 8 years ago

“Can’t recommend them highly enough. Purchased a new bike which came within 2 days expertly packed.”

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Posted 8 years ago

“great fast delivery, excellent customer service”

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Posted 8 years ago

“I wasn't necessarily unhappy before my order with Scotby cycles, but my state of wellbeing was by no means diminished after the experience.”

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Posted 8 years ago

“great fast delivery as usual the five tens are super comfy”

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Posted 8 years ago

“The service we had in ordering a bike was second to none - constant help and advice, to then find we had some rewards money to spend too and a second lot of advice over emails and despatch within the same day - absolutely thrilled with products and the service of Alex - we will be back!!!”

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Posted 8 years ago

“Great value and excellent speedy service. Ordered panniers online (at 30% cheaper than on the high street) on Wednesday evening and they arrived (postage free!) by the Friday.”

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Posted 8 years ago

“The staff are very well informed about the products they sell, and are most helpful to the not-so-specialist customer. The range of bikes & accessories available is comprehensive, and they can source what I need if it's not in stock.”

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Posted 8 years ago

“User friendly web and description of items, fast shipping, kindly support.”

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Posted 8 years ago

“10 out of FiveTens”

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Posted 8 years ago

“Been wanting a pair of FiveTens for a while as they're the dogs bonefiable's.... expensive though.... Until Scotby Cycles brought these beauties within my grasp :)”

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Posted 8 years ago

“Brilliant, shipped immediately, excellent comms, great price. Will be using again!”

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Posted 8 years ago

“Items arrived perfectly, and much quicker than anticipated; thank you.”

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Posted 8 years ago

“Item arrived quickly, and was very competitively priced with other online retailers.”

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Posted 8 years ago

“I placed an order, they took the agreed payment and the I got the item very soon afterwards. I had no reason to communicate during the process. As simple as CRC or Wiggle. I have acceped the goods and have no reason to return or exchange them.”

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Posted 8 years ago

“I bought 2 bikes off scotby cycles and both bikes were cheaper than anywhere else in the country...great level of customer service and knowledge..if your looking for a quailty bike than look no further”

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Posted 8 years ago

“Can't fault the exemplary service I have received during the buying process of some Assos Habumille bibshorts. Telephone advise was spot-on. The bibs I can't fault, although an XL for my height sizing at 189cm proved to be a little too loose around the crotch area, I opted for a large and the fit is perfect. Nice and snug...They hold the leg well staying put at the ankle bones and not riding up. These bibs are very stretchy, so be careful on sizing. Enjoy the product and the service from Scotby's. Keith Jamieson (69) racer for life ;-)”

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Posted 8 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews