Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

Write Your review

Tell us how Scotby Cycles made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, prompt service”

Helpful Report

Posted 5 years ago

“Customer service exceptional”

Helpful Report

Posted 5 years ago

“I chose Scotby Cycles because they were the cheapest by £15 than other online stockists,even the bigger companies! The service and delivery (which was free!) was super quick. Unfortunately I had to send the trainers back as they were too small, returns was easy. I had a query so had to email them, they replied back the same day! I've since ordered another pair of trainers from them. Excellent customer service. I highly recommend Scotby Cycles.”

Helpful Report

Posted 5 years ago

“Very happy with the purchase.quick dispatch,hassle free considering current situation.definitely use you guys in the future.”

Helpful Report

Posted 5 years ago

“All good and quick. Good price.👍”

Helpful Report

Posted 5 years ago

“I highly recommend this cycle shop. Ordered a bike online on a Tuesday and it was delivered, as fully set up as it could be, on the Thursday. I was kept updated throughout. Absolutely fabulous customer service, thank you very much.”

Scotby Cycles 5 star review on 13th May 2020

Helpful Report

Posted 5 years ago

“Excellent service, fast and efficient.”

Helpful Report

Posted 5 years ago

“I like the range of stuff you had, and would always support independent companies over the big chains.”

Helpful Report

Posted 5 years ago

“Excellent! From start to finish, and in all aspects.Really good, and very people to deal with. Really pleased with my bike! No hesitation in recommending.”

Helpful Report

Posted 5 years ago

“Fantastic customer service. I couldn’t fault them. Great product lighting delivery and very responsive with emails. I am very happy!”

Helpful Report

Posted 5 years ago

“Excellent customer service, very happy with my order.”

Helpful Report

Posted 5 years ago

“Quick delivery”

Helpful Report

Posted 5 years ago

“After a online search of the product I was looking to purchase, I quickly found it in stock at Scotby Cycles at the market price. Preferring to support independent businesses where possible, the ordering was smooth and simple and the goods were delivered within the timeframe given. Would definitely recommend.”

Helpful Report

Posted 5 years ago

“Very happy with the service and extremely happy with my helmet thankyou so much highly recommended 👍”

Helpful Report

Posted 5 years ago

“The bag I purchased was top quality and dispatched very quickly, it was also the cheapest price I could find on the internet so I would highly recommended Scotby cycles.”

Helpful Report

Posted 5 years ago

“Good price and very fast delivery, thanks”

Helpful Report

Posted 5 years ago

“Great prices and speedy delivery, what's more to say other than I would recommend!”

Helpful Report

Posted 5 years ago

“Excellent service,delivery very quick of my five ten free rider dlx at the right price 👌🏻”

Helpful Report

Posted 5 years ago

“absolutely brilliant service during covid-19. ordered sunday arrived tuesday and packed thoroughly to ensure no damage - would not hesitate in recomending them!!”

Helpful Report

Posted 5 years ago

“Perfect service, bike arrived 2 days after purchasing online. Couldn’t ask for any more, thank you.”

Scotby Cycles 5 star review on 11th May 2020

Helpful Report

Posted 5 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews