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Scotby Cycles Reviews

4.9 Rating 3,360 Reviews
99 %
of reviewers recommend Scotby Cycles
4.9
Based on 3,360 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Scotby Cycles Reviews
Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

Write Your review

Scotby Cycles 5 star review on 19th September 2023
Phillip Bennett
Scotby Cycles 5 star review on 3rd September 2023
Kevin Mitchell
Scotby Cycles 5 star review on 7th June 2023
Paul McDonald
Scotby Cycles 5 star review on 16th June 2022
Pete Cass
Scotby Cycles 5 star review on 20th May 2022
Hugh Stirzaker
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
59
Anonymous
Anonymous  // 01/01/2019
Really quick and efficient service! Many thanks!!
Helpful Report
Posted 5 years ago
Delivery on time! Will shop again in future!
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Posted 5 years ago
As a someone returning to cycling with little knowledge of current bikes and the smart trainer I ended up buying I found all of the staff knowledgable and approachable. The ability to try the trainer on Zwift was great as I was happy that it met my needs. I brought my bike and they swapped out the cassette and checked and set up my gears, something I would have no doubt struggled with, I managed to find a couple of bargains in their sale while I waited. A great example of why you should support your local independent shops. And the final cherry on the cake being that the trainer was cheaper than anywhere I could find on the internet 😀. Could not have been happier with my visit.
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Posted 5 years ago
Excellent price and swift delivery. Great!
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Posted 5 years ago
Great service and prompt, well packaged delivery. Very pleased with my new bike.
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Posted 5 years ago
I ordered a pair of 5/10 trainers, they arrived on time no problems
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Posted 5 years ago
As always great friendly service and good knowledge of the product
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Posted 5 years ago
Found them super helpful. Fast dispatch. Also some amazing prices. Very pleased thanks. Real customer service.
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Posted 5 years ago
Quick efficient service.
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Posted 5 years ago
Very easy purchase made from Scotby Cycles. Ordered item early Monday evening, notified of attended delivery midday Tuesday. Received my order midday Thursday. Tested on bike Thursday afternoon. Done.
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Posted 5 years ago
Very quick delivery and informative emails. Excellent service. Would highly recommend.
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Posted 5 years ago
Fast delivery. Good price and quality goods. Happy with the Pearl Izumi jersey and the Brooks multi-tool.
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Posted 5 years ago
Great product,that fits and looks good. Well packed, and prompt delivery.
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Posted 5 years ago
Good price, product and service.
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Posted 5 years ago
Quick delivery. Decent price.
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Posted 5 years ago
Made my first purchase from Scotby Cycles not really knowing what to expect from a relatively small bike shop - well no fears there. Quick delivery, well packaged and excellent price. Will be definitely be using them again and will make the effort to visit their shop.
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Posted 5 years ago
Not used my new shoes yet but service and delivery etc from Scotby Cycles was great.
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Posted 5 years ago
Speedy service, quality goods as described.
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Posted 5 years ago
Arrived promptly, all fine.
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Posted 5 years ago
Superfast delivery & realty good prices, definitely recommend
Helpful Report
Posted 5 years ago
Scotby Cycles is rated 4.9 based on 3,360 reviews