Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection, good prices. good service.”

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Posted 6 years ago

“Always prompt delivery and with discount codes a fair price!”

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Posted 6 years ago

“Great price and delivery and kit Thanks”

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Posted 6 years ago

“Good price and great service”

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Posted 6 years ago

“Like most good bike shops lots of shiny stuff and always a chance of finding a good deal.”

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Posted 6 years ago

“Nathan has been very helpful over the past few weeks. I came in originally with no clue how to set my gears. I needed a very quick set up whilst passing through and he set them there and then. It took him 20 seconds and they feel better than when they were new!!! It turns out we live right next to each other so I have been cycling the 20 miles to work with him and 90milers on Sunday's. I have a CAAD 12 ULT with carbon upgrades and he has a cyclocross bike and I struggle to keep up ( which is embarrassing as I do competive timetrials). He sold me a whole new wardrobe and tons of accessories and very pleased with every purchase, although my wife isn't 🤐. Brilliant young lad and definitely a rider to look out for!!!😉”

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Posted 6 years ago

“Quick delivery, parts as advertising, cracking price. Will happily shop there again!!”

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Posted 6 years ago

“Quick delivery and a great price, thanks guys.”

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Posted 6 years ago

“Great product at excellent price and fast service. Outstanding.”

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Posted 6 years ago

“This is the first time I've bought from Scotby Cycles. The saddle was the cheapest I could find online, delivered quickly and well packaged. Highly recommended.”

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Posted 6 years ago

“very competitive prices and quick delivery”

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Posted 6 years ago

“I’ve bought a £2,300 mountain bike and also clothing from Scotby Cycles and had a positive experience throughout”

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Posted 6 years ago

“First time I've ordered from scotby on line. Needed to change my Jersey size from medium to large. Rang the following morning so helpful received an email within minutes of putting the phone down mandating my error. Followed by a despatched email. Highly recommended. Wont hesitate to order again.”

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Posted 6 years ago

“The tyres I ordered were delivered quickly and the communication was excellent.”

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Posted 6 years ago

“Great choice and competitive prices”

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Posted 6 years ago

“Totally love my new bike, excellent service from scotby cycles and amazing price. Bike arrived in no time and well packed. Straighten handle bars and fit pedals and away you go. Well chuffed :-)”

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Posted 6 years ago

“I always feel a sense of trepidation buying a full bike via the internet, but I'm pleased to say I needn't have had any worries with my purchase from Scotby Cycles. The bike arrived two days after ordering, with clear and prompt delivery notifications. It was packed incredibly well, in a massive bike box, and with every exposed part carefully wrapped in foam tubing. Once unpacked, I only needed to attach the handlebars, add some pedals and set the saddle height. Gears were indexed perfectly and needed no adjustment. Very pleased with my purchase and the service received.”

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Posted 6 years ago

“As normal brilliant service and great choice & value”

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Posted 6 years ago

“Customer service staff is very helpful. Looking forward for future purchase to them.”

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Posted 6 years ago

Hi Mark, Thanks for taking the time to leave a 5-star review. Fantastic to hear that you’ve had a positive experience. Best regards Simon Scotby Cycles

Posted 6 years ago

“A very nice, friendly and helpful service, thank you. It makes me want to shop again with and recommend to my friends.”

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Posted 6 years ago

Hi Katie, Thanks for your lovely review and thank you for your purchase! We hope to see you again soon! Best regards Simon Scotby Cycles

Posted 6 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews