Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a bell 4forty helmet way cheaper than anywhere else.arrived in 2 working days over easter period.superb price and great delivery.whats not to like.hope to use you again.”

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Posted 5 years ago

“Extremely quick delivery, a good few days earlier than anticipated which was amazing in the current climate, great price and great selection. Perfect all round, I will definitely use again! Thanks guys!”

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Posted 5 years ago

“Quick and good service”

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Posted 5 years ago

“My experience with scotby cycles was first class, excellent customer care and super fast delivery. I would definitely recommend this company for cycle products.”

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Posted 5 years ago

“Thanks for a great product at very reasonable price.”

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Posted 5 years ago

“Excellent prices good range of products really pleased with both my purchases and will certainly be purchasing again fast delivery and good protective packaging ensuring safe delivery excellent shopping experience thankyou”

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Posted 5 years ago

“Great price and very quick delivery. Always happy to use independents.”

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Posted 5 years ago

“Very good helmet from top brand and very reasonable price very prompt delivery”

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Posted 5 years ago

“Very good bike at competitive price and was with me in less than 2 days despite their shop being opposite end of country from where I live”

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Posted 5 years ago

“Great product at a really good price, little strange it took 5 days to deliver when I live just outside of Carlisle but these are unusual times were in, pleased I could purchase a new helmet during these times for my daily exercise. Thank you”

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Posted 5 years ago

“Very pleased with the service from these guys super fast. The helmet is the best one I have had super comfortable and fitting is just right, I would recommend using this company. Thanks very much guys Five Star service and product...”

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Posted 5 years ago

“Always perfect service and on the phone if you need.”

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Posted 5 years ago

“Quick delivery,great bike. Everything on time,well informed by sms.”

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Posted 5 years ago

“Yeah good service”

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Posted 5 years ago

“Bought Ortlieb commuter bag. Excellent service even in Covid-19 crisis!”

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Posted 5 years ago

“My bike arrived with the gear indexing way out and a slightly bent rear derailleur which I noticed riding it for the first time. I emailed about the condition of the bike and then set about fixing it myself rather than sending it back as it seemed it could be bent back into place and re indexed by me after a little research online. I was offered to have it collected in a few days but wanted to be able to use it as my exercise form rather in the current covid 19 situation rather than sit and wait. So to avoid hassle for the shop and wait times myself I spent half a day fixing it and then asked to be compensated as a gesture for the effort i'd put in to sorting it myself rather than causing any hassle arranging pick ups etc and at this point email communication stopped in regards to the my order with no good will gesture. I did get a marketing email 2 days afterwards saying the if I ordered over a certain price brackets now I would get a discount which my original order was above.. so its fair to say I am very disappointed and at this time wouldn’t shop here again.”

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Posted 5 years ago

“Bought some five tens they came as described double boxed on time. Great service 👍”

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Posted 5 years ago

“Shoes were competitively priced and delivered very quickly, even in the current circumstances. I can’t fault Scotby Cycles, an excellent online service. Thanks!”

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Posted 5 years ago

“Great service and good product thank you”

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Posted 5 years ago

“Good product also prompt delivery, Thank you”

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Posted 5 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews