ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,923 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My new dress skirt is absolutely gorgeous. Perfect fit and excellent quality. Not many companies are able to maintain the quality level and excellence of service year after year. It is always a pleasure to call in and a delight as we open our packages and the enjoyment of wearing our beautiful handcrafted items.”

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Posted 9 years ago

“First class service and products. Bought a China clan mug as a gift and it was greatly received. Would definitely recommend.”

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Posted 9 years ago

“We were so excited to receive our clan tartan items we ordered. They came in a timely manner, were well packaged, and of good quality. We'll probably be ordering more items in the future!”

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Posted 9 years ago

“Item delivered quickly and exactly as ordered. A terrific transaction. Thanks.”

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Posted 9 years ago

“Rodger and his team were really quick to respond to my questions. They were so nice to work with!”

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Posted 9 years ago

“The items were exactly what I wanted. The silk tie is lovely.”

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Posted 9 years ago

“You handled my 3rd order same as the two orders before: Great! You sent lovely items, good value for money, very well packed, very fast shipment. I will place my next order soon ...”

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Posted 9 years ago

“Excellent service extremely helpful would definitely recommend this company to friends and family. Customer the item was purchased for was extremely grateful.”

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Posted 9 years ago

“I love my purse and my blanket”

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Posted 9 years ago

“Fun shirt, cute and well made, I hope to visit shop when I am in Scotland this spring.”

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Posted 9 years ago

“I loved my "family name that was framed". It was beautifully done. Will gladly purchase from you again. Sarah”

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Posted 9 years ago

“Service and shipment were great...product and presentation also great...thankyou”

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Posted 9 years ago

“Very nice pins, sent promptly, arrived quickly. Very easy transaction. Many Thanks”

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Posted 9 years ago

“Extremely good, efficient and friendly customer support from Margaret! She does everything she can to make the customer feels special, even for a rather insignificant tea towel! Super Delighted! Thank you very much. And we were please again with the products quality.....”

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Posted 9 years ago

“I was delighted to order my families tartan for my grandson and his cousin. I tried buying locally and they didn't have them available. When I ordered these online they arrived promptly and packaged very well. I highly recommend.”

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Posted 9 years ago

“All items were received quickly and in good order, haven't worn all yet but am very satisfied with all items..”

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Posted 9 years ago

“This was a wonderful online shopping experience! They didn't have the quantity of an item that I ordered, so they emailed me to tell me that they were going to make another one for me to fill my whole order. Best. Service. Ever.”

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Posted 9 years ago

“My husband and son are thrilled with their clan hoodies! They were delivered quickly (to the USA) and we are quite happy with them. Thank you!”

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Posted 9 years ago

“All marvelous. Some difficulties for chose the exactly size but had been a nice experience. I recomend your tag.”

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Posted 9 years ago

“I received my order yesterday. The 2 scarves in the MacLachlan tartan are just beautiful. They are so soft and the colours are stunning. I am very happy with them. Thank you Scotclans for a job well done .”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,923 reviews