ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order yesterday. The 2 scarves in the MacLachlan tartan are just beautiful. They are so soft and the colours are stunning. I am very happy with them. Thank you Scotclans for a job well done .”

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Posted 10 years ago

“A minor glitch resulted in my being double shipped an order. The issue was promptly dealt with and resolved and I'm merely waiting on my refund credit.”

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Posted 10 years ago

“I purchase two I-phone cases and am extremely pleased with both of them. It is very humbling to be able to display my Ross Clan on the cases. Thank you !”

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Posted 10 years ago

“My order was shipped to Edmonton, Alberta, Canada. I ordered a shawl in March for my mom's birthday in May. I thought the order would take at least 4 weeks to arrive. I received the shawl in a week and gave it to her for Easter! The quality of the material is superb. She loves the shawl! I would buy from Scotclans again in a heartbeat.”

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Posted 10 years ago

“I ordered a custom stole in the MacNeil of Colonsay tartan and it is beautiful, warm and kept the water off of me at the Tartan Day Parade! I'm so glad I ordered this and was able to easily get my order rushed. Thank you to the whole team!!”

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Posted 10 years ago

“IT was a gift .. Due to late production IT came late. Now our daughter has got IT and is proud . your salesdept. Did a fine job. Thankyou Paul Scot. ....Denmark”

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Posted 10 years ago

“Efficient delivery, great quality. Very happy”

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Posted 10 years ago

“Exactly like the picture. Wonderful! ^^”

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Posted 10 years ago

“The item arrived in a timely manner, and in excellent condition.”

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Posted 10 years ago

“Rodger & Amanda Moffet, I ordered two whisky flasks with our famly crest. The workmanship on the flasks is outstanding and they are even stamped with a "Made in Scotland" emblem on the bottom of the flask. It is awesome to have a product that represents "Old World" craftsmanship. I've had both flasks engraved with my sons names and will present at a later special event this year. I know these items will become family heirlooms to be passed down from generation to generation. I sent one e-mail requesting information on when my items were going to be shipped. Amanda you answer was prompt and the explanation that the flasks were custom made and would take a few days alleviated any concerns I may have had. Once shipped the items arrived the next day. Wow! It takes longer than that to get ordinary mail sent across town here in Colorado Spring, Colorado. I look forward to ordering addtionaly items in the future. The MacKINNON Clan”

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Posted 10 years ago

“I just received the lovely sporran flask with MacKenzie clan crest. You are great: Very fast delivery, safe packing, great quality = thank you very much indeed. It's already my 3rd order and I found many other items for my next orders.”

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Posted 10 years ago

“Quality product, quickly delivered.”

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Posted 10 years ago

“Fast service, everything exactly as pictured and quality is great.”

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Posted 10 years ago

“Fantastic service - I rang with a last minute request and the team did everything they could to help me get what I needed with no hassle.”

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Posted 10 years ago

“Easy to order, quality products and fast delivery times. Very impressed.”

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Posted 10 years ago

“very quick to reply to questions on email - delivery within a week and well packed - very pleased with items would not hesitate to recommend to anyone”

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Posted 10 years ago

“Excellent quality, price and delivery time. Don ~ Lorena, Texas”

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Posted 10 years ago

“Bought a child's tartan bow tie for my 3 year old - great quality and it got lots of compliments the day he wore it!”

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Posted 10 years ago

“I' m very pleased.”

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Posted 10 years ago

“My order arrived on time and was very pleased with the product have recommended you to my family”

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Posted 10 years ago

ScotClans is rated 4.7 based on 3,924 reviews