ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, great service, really fast postage! Many thanks”

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Posted 7 years ago

“I live in rural Australia and found the delivery times very quick. The items were as described, and I'm very happy with both the products and the ease of purchase. I highly recommend ScotClans to everyone.”

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Posted 7 years ago

“My package shipped to the U.S. quickly and I could not be happier with the quality of the merchandise. Thank you ScotClans.”

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Posted 7 years ago

“I had a shawl made in my grans tartan for a wedding. I am so pleased with the quality and the delivery was quicker than I expected.”

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Posted 7 years ago

“Everything I've purchased has been of high quality and has always arrived to me in a timely manner.”

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Posted 7 years ago

“The scarves were beautiful and the delivery was quick. Very satisfied.”

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Posted 7 years ago

“Very nice to have something that shows my ancestry..growing up I was told we were Irish, then my DNA came back with Scottish...So very happy!!!!”

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Posted 7 years ago

“I bought the scarf for a funeral and was extremely happy with the quality and speediness of the delivery as well. Scarf was a little on the small size, but as a fashion piece and for its intended purpose it was absolutely perfect and went down well with my family as well.”

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Posted 7 years ago

“Very pleased with my order, came promptly”

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Posted 7 years ago

“Contacted Scotclans by phone, had excellent advice Prior to order being taken was adviced that there would be a 2 week delay approx Item duly arrived well packed & just what was wanted !”

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Posted 7 years ago

“I love the Thomson Scottish ornaments I ordered for my two children! Thank You!”

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Posted 7 years ago

“Somewhat disappointed in the quality-price ratio for the object purchased (clan crest plaid brooch). Ricki McAllister.”

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Posted 7 years ago

“Awesome bag. Awesome service. Love you guys !”

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Posted 7 years ago

“Recently purchased a A4 framed Clan heritage picture. Rang and spoke to a lovely helpfully lady, who cleared up all my questions promptly taking my order. I received the confirmation Email soon after. The packaged arrived well wrapped and safe and in good time. Overall a brilliant service was received from start to finish. Thank you. Regards Shane Sanderson”

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Posted 7 years ago

“Both presents are Xmas presents good quality”

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Posted 7 years ago

“Fast shipping, high quality product, I highly recommend!”

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Posted 7 years ago

“This is my second purchase thru ScotClans. Very satisfied with both experiences. Web page bookmarked for future purchases. William Cooper Sunny Southern California, USA”

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Posted 7 years ago

“Thank you ScotClans, the plaque is wonderful.”

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Posted 7 years ago

“Excellent service and top quality merchandise, would recommend to anyone”

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Posted 7 years ago

“This is the second time I've used ScotClans and have been delighted on both occasions with the prompt and helpful service.”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,924 reviews