ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank You for our Leslie tartan Wrap, stoles and ties. We are so happy with them, they arrived in time for our fathers funeral. So many people complemented us on how lovely they looked. We can’t thank you enough for making a heartbreaking day have a special touch. Thank You again from The Leslie family. I will be in touch again to make another order. Yours sincerely Jane Baynes X”

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Posted 7 years ago

“I love my new scarf! It came more quickly than I expected. Thank you.”

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Posted 7 years ago

“I had bought my oldest daughter the mini sash a few years back. She mentioned this year when we were attending Scotland County Highland Games that she wished she had the long wool Tartan Sash. I ordered this for her Christmas present this year. ScotClans is always so easy to work with. The sash arrived in a timely manner considering I chose standard delivery, and I can't wait to see her face when she opens this up on Christmas. Thank you, ScotClans!”

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Posted 7 years ago

“The service was fast, courteous and efficient. Product is excellent. We are very happy with our stamp. Thank you. We will highly recommend to others.”

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Posted 7 years ago

“I was very happy with the quality of the products and the delivery was about as expected. The one suggestion I would suggest is to make the family crest on the tie clip matching to the one on the cufflinks”

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Posted 7 years ago

“Easy to communicate with ScotClans”

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Posted 7 years ago

“Quick and efficient service.”

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Posted 7 years ago

“I was very happy with the selections on the site. The service was outstanding. However I was very disappointed in the actual size of the glasses I ordered. I suppose it is my fault. I should have been more attentive to the details. I will certainly be a regular customer. Thanks, Christine Garison”

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Posted 7 years ago

“Very disappointed with the product. I expected a shirt manufactured in Scotland for authenticity; instead it was made in Bangladesh . I could have just ordered one from Amazon.com at a much lower price with free shipping.”

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Posted 7 years ago

“What was delivered was exactly what I'd ordered. Well wrapped and not broken. Can't fault it.”

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Posted 7 years ago

“Order arrived much quicker than anticipated and was just as I was expecting.”

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Posted 7 years ago

“Thanks. They were just what I wanted and came do quickly.”

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Posted 7 years ago

“I received my cell phone cover very promptly and am quite happy with the quality!”

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Posted 7 years ago

“I was completely satisfied with the service! Thank you!”

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Posted 7 years ago

“Easy to order online, great service and promptly delivered to me in Australia.”

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Posted 7 years ago

“So happy with my product, will be purchasing more!!!”

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Posted 7 years ago

“top notch items, great customer service”

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Posted 7 years ago

“Thank you so much for sending the tartan mugs with our family name! I was worried my email would get missed about the different spelling, but it got there and the order was perfect! Everything arrived safe and sound. 😀”

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Posted 7 years ago

“We ordered quaichs and tankards in our clan name, from Australia. Really impressed with the choice/variety that ScotClans has, the quality of the products and delivery. Highly recommended.”

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Posted 7 years ago

“I am very pleased with the skirt I bought. It is very well made. I am a seamstress for over 50 years and I know well made clothes. Thank you for the lovely skirt. I am Scottish ad this is my tartan. Jerri Rowley”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,924 reviews