ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

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Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bow tie just the job finished outfit for my daughter's wedding to a tea”

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Posted 8 years ago

“Why ask??? Yre as usual brilliant. I ME, love the family/personal unique touch. keep it up. How is floyd? digested his stone??? Love to all gillian”

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Posted 8 years ago

“Brilliant service, Fast delivery and very helpful staff when item I wanted wasn't available in time. They even sent a free gift to go with my purchase.!! Thank you Scotsclan.”

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Posted 8 years ago

“ScotClans have delivered exactly what I ordered in a reasonable time, considering I live half way around the world. The quality of the merchandise and the service were both excellent. I am more than happy to recommend this company to anyone.”

ScotClans 5 star review on 29th October 2018

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Posted 8 years ago

“Great customer service, great products. You can buy from this company safe in the knowledge that you, the customer really are number 1”

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Posted 8 years ago

“I ordered clan crest dagger shaped kilt pin. it arrived when it said it would, it is lovely. quite heavy and sturdy, and all the details nice and clear. it was well packaged as well, can't fault either the service or the product. will definitely use again and recommend. thank you scotclans.”

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Posted 8 years ago

“Many thanks for the items I ordered, excellent quality.”

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Posted 8 years ago

“Worked very well, Greg Wittman USA,”

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Posted 8 years ago

“One minor point, I did not receive a track&trace mail.”

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Posted 8 years ago

“Had exactly what I wanted and it arrived quickly and in good condition.”

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Posted 8 years ago

“Very easy to deal with. My item arrived safe and as described. I would buy from them again.”

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Posted 8 years ago

“product was lovely and arrived quicker than expected”

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Posted 8 years ago

“I ordered the Cooper Ancient Tartan mugs for my mother-in-law and her sisters and I can’t wait to give them to them this Christmas. Perhaps a little pricey but where else in the world could you find virtually personalized tartan mugs? Cooper ancient tartan isn’t exactly a top ten! They look great, the package arrived in great shape and quickly.”

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Posted 8 years ago

“The patch I ordered looked good, no typos in the family crest.”

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Posted 8 years ago

“Products received in excellent order and well packages. Items of good quality”

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Posted 8 years ago

“I ordered a tartan Christmas Heart ornament, embroidered with happy Christmas in Gaelic. I’m delighted with the quality and craftsmanship. Beautiful.”

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Posted 8 years ago

“Thank you for the lovely material. I shall order again in the future!”

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Posted 8 years ago

“Ordered a pocket square in my clan’s tartan a while back. It arrived in excellent condition in a reasonable time. Definitely worth the money. Less expensive than local (Canadian) alternatives.”

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Posted 8 years ago

“Very Happy with this purchase. Loved the packaging. It was so fun to receive a package from Scotland!! Excellent quality.”

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Posted 8 years ago

“communication, customer support and product was great.”

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Posted 8 years ago

ScotClans is rated 4.7 based on 3,924 reviews