ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item arrived in a timely manner, and in excellent condition.”

Helpful Report

Posted 9 years ago

“Rodger & Amanda Moffet, I ordered two whisky flasks with our famly crest. The workmanship on the flasks is outstanding and they are even stamped with a "Made in Scotland" emblem on the bottom of the flask. It is awesome to have a product that represents "Old World" craftsmanship. I've had both flasks engraved with my sons names and will present at a later special event this year. I know these items will become family heirlooms to be passed down from generation to generation. I sent one e-mail requesting information on when my items were going to be shipped. Amanda you answer was prompt and the explanation that the flasks were custom made and would take a few days alleviated any concerns I may have had. Once shipped the items arrived the next day. Wow! It takes longer than that to get ordinary mail sent across town here in Colorado Spring, Colorado. I look forward to ordering addtionaly items in the future. The MacKINNON Clan”

Helpful Report

Posted 9 years ago

“I just received the lovely sporran flask with MacKenzie clan crest. You are great: Very fast delivery, safe packing, great quality = thank you very much indeed. It's already my 3rd order and I found many other items for my next orders.”

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Posted 9 years ago

“Quality product, quickly delivered.”

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Posted 9 years ago

“Fast service, everything exactly as pictured and quality is great.”

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Posted 9 years ago

“Fantastic service - I rang with a last minute request and the team did everything they could to help me get what I needed with no hassle.”

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Posted 9 years ago

“Easy to order, quality products and fast delivery times. Very impressed.”

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Posted 9 years ago

“very quick to reply to questions on email - delivery within a week and well packed - very pleased with items would not hesitate to recommend to anyone”

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Posted 9 years ago

“Excellent quality, price and delivery time. Don ~ Lorena, Texas”

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Posted 9 years ago

“Bought a child's tartan bow tie for my 3 year old - great quality and it got lots of compliments the day he wore it!”

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Posted 9 years ago

“I' m very pleased.”

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Posted 9 years ago

“My order arrived on time and was very pleased with the product have recommended you to my family”

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Posted 9 years ago

“My bracelet arrived in a timely manner. I love it.”

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Posted 9 years ago

“Quality product, fair price and timely delete very. It was all good!”

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Posted 9 years ago

“Highly recommended. They sent my purchase in good time to arrive for the NYC Tartan Day parade. Thank you.”

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Posted 9 years ago

“ordered a pocket watch with my clan crest good quality and price would consider ordering other items from here”

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Posted 9 years ago

“I ordered a Hand Wire Embroidered Clan Badge and I was expecting that it will take some time to be delivered. Allthough it came quite quickly in spite of the fact that it is very exact and precise work. Quality of the badge is high, I am very pleased!”

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Posted 9 years ago

“I am so happy I found ScotsClans website! I do admit it was difficult finding only a few items to order to fit in my budget. They had an incredible selection. After I ordered I had a question and their response was timely and professional. My order arrived as they'd told me it would. The quality is outstanding! I will be ordering again and have already recommended ScotsClans to other members of my family who bear the Cunningham name. They have quickly become one of my favorite places to shop.”

Helpful Report

Posted 9 years ago

“I love your website, ScotClans.com. I enjoy browsing through its many contents. I have made several purchases, and have been completely satisfied with the merchandise I have received. I will continue shopping with you as time goes by. So keep up the good work, and I'll return again. Thank you so very much, and it's a pleasure doing business with you.”

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Posted 9 years ago

“My order was received in a timely manner and was exactly as promised. Items were of excellent quality.”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,924 reviews