ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The polo neck shirt with Lindsay emblem arrived in time for his birthday. Both he and I were very pleased with it. He wore it on the day itself. I was wondering if you sell a lindsay tartan neck chief or head scarf. I think our Clan ladies would enjoy purchasing these if they could be produced for us or any other Clan. If you should do or are likely to provide these at any time I am sure our webmaster would be pleased to hear from you at ClanLindsaysociety.org Thanks for the polo shirt. Anne Lindsay.”

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Posted 9 years ago

“My purchase from Scotclans was convenient and pleasant. I had a question after I placed my order and it was answered quickly and completely. Shipping times were accurate and I received my order with no problems. Quality was fine and exactly as described. I would definitely recommend their services to others. Thanks, Bob Robinson”

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Posted 9 years ago

“great item”

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Posted 9 years ago

“Have used this sight on a couple of occassions very good quality and prompt delivery”

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Posted 9 years ago

“Absolutely delighted!! Customer service was great. Will definately purchase again”

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Posted 9 years ago

“Super friendly on the phone and very helpful. I had and urgent order and all went perfectly. thanks!!”

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Posted 9 years ago

“Extremely beautiful jewelry that my wife has fallrn in love with. The Heather/Thissle Stone is as unique as it is beautiful. Well worth the expense.”

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Posted 9 years ago

“My new dress skirt is absolutely gorgeous. Perfect fit and excellent quality. Not many companies are able to maintain the quality level and excellence of service year after year. It is always a pleasure to call in and a delight as we open our packages and the enjoyment of wearing our beautiful handcrafted items.”

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Posted 9 years ago

“First class service and products. Bought a China clan mug as a gift and it was greatly received. Would definitely recommend.”

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Posted 9 years ago

“We were happy with our order, but it didn't come during time span stated and we missed our grandsons birthday.”

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Posted 9 years ago

“We were so excited to receive our clan tartan items we ordered. They came in a timely manner, were well packaged, and of good quality. We'll probably be ordering more items in the future!”

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Posted 9 years ago

“Item delivered quickly and exactly as ordered. A terrific transaction. Thanks.”

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Posted 9 years ago

“Items of very good quality and well made. I had to make enenquiries about my order and answers were efficient and forthcoming .Staff remained in contact until order completed.”

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Posted 9 years ago

“Excellent website, great items, wasn't too sure of exactly what i was looking for until i browsed through online shop, which gave me plenty ideas for sentimental gifts.. Only minor detail of fault i could give is from order to delivery was just over 7 days.. I ordered a coin from royal mint at same time as which arrived within 3 days,”

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Posted 9 years ago

“The service, packaging (including gift wrap) & delivery were perfect. However, there were a couple of imperfections on the actual product ( Clan Crest 3in. Pewter Quaich With Gold Coloured Trim Clan: Munro) . The stamp on the bottom of the Quaich was feint on one side.”

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Posted 9 years ago

can you let me know what was wrong with the stamp and include pictures if possible? 3 stars counts as a negative review and we would like to resolve any issues you had.

Posted 9 years ago

“Rodger and his team were really quick to respond to my questions. They were so nice to work with!”

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Posted 9 years ago

“The items were exactly what I wanted. The silk tie is lovely.”

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Posted 9 years ago

“You handled my 3rd order same as the two orders before: Great! You sent lovely items, good value for money, very well packed, very fast shipment. I will place my next order soon ...”

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Posted 9 years ago

“Excellent service extremely helpful would definitely recommend this company to friends and family. Customer the item was purchased for was extremely grateful.”

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Posted 9 years ago

“I love my purse and my blanket”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,924 reviews