ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful whisky dram glasses etched with my Clan crest and name - very reasonably priced. ScotClans delivered this product quickly and it was in perfect condition. Bought two for myself and two for a Christmas gift. I always get quality merchandise from this company.”

ScotClans 5 star review on 10th January 2021

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Posted 5 years ago

“I ordered 2 items with my husband's Clan and Tartan and he loves them! Arrived well packaged in the US in a very timely manner!”

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Posted 5 years ago

“Great Quality”

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Posted 5 years ago

“Great service and product. Would recommend.”

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Posted 5 years ago

“I ordered Christmas gifts from ScotClans for my sons and nephew. All items arrived with time to spare, packaged beautifully. (We are in the US. ScotClans’ package arrived before some of my packages from US companies arrived). The quality of the ties, golf towels and pens is impeccable. I will be ordering more items in the future.”

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Posted 5 years ago

“For Christmas I gave my parents and in-laws mugs from here and info about their last names. They loved it. The mugs were beautiful. I love in Canada and they arrived rather quickly.”

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Posted 5 years ago

“I live in canada and your selection is wonderful ,your prices reasonable and your delivery fast thank you so much”

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Posted 5 years ago

“Excellent service from start to finish. Bought a plaque for birthday gift and recipient really pleased with it.”

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Posted 5 years ago

“I bought clan crest sweatshirts for the family as Christmas presents, they arrived quickly and are really good quality- a real hit with everyone!”

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Posted 5 years ago

“My dad loved the gift I got him! Will shop here again!”

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Posted 5 years ago

“Everything we have ordered has always been excellent quality and has come quickly. Thanks for being such a great resource for Scottish gear.”

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Posted 5 years ago

“Nice product. As described. Quickly handled.”

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Posted 5 years ago

“ScotClans has good communication and customer service. I have ordered several items from them, and have never been disappointed in the products or delivery methods.”

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Posted 5 years ago

“Beautiful tribute to the Robertson clan”

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Posted 5 years ago

“Fantastic service and prompt delivery to Australia!”

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Posted 5 years ago

“Love receiving my MacKenzie heritage items. Beautiful quality! Only wished the neck wrap was longer. I gave that to my sister. I like to double wrap my neck with extra length as well. Next time. But love 💘 everything else!”

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Posted 5 years ago

“Fantastic service - delivery abroad in two days. Everything nicely packed and in perfect condition. Very good quality and value for money.”

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Posted 5 years ago

“Very happy with quality of product, as was my husband who was the recipient. Delighted at finally being able to receive product by post! Thank you.”

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Posted 5 years ago

“Variedad de articulos,buen trato.Hice pedido desde España,tardó un poco en llegar pero todo perfecto.Contacté con ellos para preguntarles por el tiempo de envio y fueron muy amables.Recomendable 100%”

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Posted 5 years ago

“ScotClans was wonderful! They offer a wide range of high quality items for any proud scotsman or -lass. Wonderful customer service and communication for shipping. Would recommend it to anyone!”

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Posted 5 years ago

ScotClans is rated 4.7 based on 3,924 reviews