ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely beautiful kilt! The tartan is stunning. The employees at ScotClans were very helpful and nice. Thank you!”

Helpful Report

Posted 7 years ago

“I love my MacLeod of Lewis plaid brooch! It's wonderfully made, and a perfect large size to hold everything in place. It was very carefully packaged to withstand international shipping, and arrived before I expected. If there was a rating of 10, that's what I would give. Thank you so much, Katherine.”

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Posted 7 years ago

“I live looking at this website and finally decided to order my Clan Gordon coffee mug and keychain. They arrived in the U.S. nicely packaged and contents secured for travel. I will order again because of all the wonderful items to choose from.”

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Posted 7 years ago

“Perfect in every detail. Thank you.”

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Posted 7 years ago

“Happy with price, prompt service and item appears real deal thanks”

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Posted 7 years ago

“Wanted something to wear with pride for clan MacDonald. The bagpipe pin/brooch with the tartan for clan MacDonald is perfect!!! Arrived in the US in a timely manner and looks great!!! Very happy with my purchase.”

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Posted 7 years ago

“I was most happy with the purchase of a clan Macrae sweat shirt .... but was disappointed that my emails enquiring when I may expect delivery were not answered. This is especially important with a first purchase from a firm not previously dealt with, and being an overseas transaction as well. Would be happy to order on another occasion though, as it finally turned out. Communication is important.”

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Posted 7 years ago

“Loved my goblet that I bought for Husband's Birthday but just the engraving off the name was far too small.”

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Posted 7 years ago

“Items arrived in oz in a timely manner with no issues. 😃”

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Posted 7 years ago

“The sashes and clan broach arrived in very good time and I was very pleased with the high quality, I cannot wait to wear the sash and clan crest badge to the wedding with other Buchanans!”

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Posted 7 years ago

“Thank you for my grandson’s parcel which arrived in NZ last week. He absolutely loved it and said it is so warm. He doesn’t live in Wellington so I haven’t seen it yet. Thank you for keeping me informed of its progress.”

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Posted 7 years ago

“Beautiful ribbon! But most of all, we were surprised to receive it so quickly! Loved the note with everyone's names, including the dog.”

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Posted 7 years ago

“Good quality clothing, reasonable price and fairly quickly delivery for an overseas purchase.”

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Posted 7 years ago

“ScotClans had my order to me very quickly and quality of my tie and polo shirt with my family crest is awesome. Thank You ScotClans. Greg Chatham USA”

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Posted 7 years ago

“I ordered two ties, one for my partner and our newborn son, excellent quality and fantastic service! Will be ordering our sons kilt definitely!”

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Posted 7 years ago

“The scarf I ordered at the Clan McLennan gathering has now arrived in New Zealand . No problems , excellent outcome .”

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Posted 7 years ago

“I ordered a tartan tie in MacLeod Ancient tartan. Scotclans support took a couple of days to respond to my email queries but nonethless my product arrived promptly. I ordered a tie, which seems to be a good quality tie. Some of the colors in the tie don't look exactly like the display colors when using the scotclans online shop- details that appear to be red online are clearly orange in person.”

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Posted 7 years ago

“Professional service, quality product! Thanks!”

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Posted 7 years ago

“The four Anderson Clan Crest Plaques were great quality and workmanship. Me and my three Children loved them and have them displayed in prominent locations...Thank you”

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Posted 7 years ago

“The glasses I ordered seem to be of good quality. However, the lengthy wait for delivery and poor communication with the seller. Makes for a dissatisfied purchase.”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,924 reviews