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ScrapMyCarOnline.co.uk Reviews

4.8 Rating 749 Reviews
96 %
of reviewers recommend ScrapMyCarOnline.co.uk
4.8
Based on 749 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read ScrapMyCarOnline.co.uk Reviews
Second time I've used this team and never fail to deliver a excellent service. Both times bet the big comparisons price.
Helpful Report
Posted 10 months ago
Dear Lee, Thank you so much for your fantastic 5-star review of ScrapMyCarOnline.co.uk! We’re delighted to hear that this is your second experience with us and that we’ve consistently provided you with excellent service. It’s great to know we have surpassed the competition on price for you! Your continued trust means the world to us, and we’re grateful for your support. Thank you once again for your kind words! We look forward to serving you in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
Excellent service Unable to collect the first time due to an issue with tyres but quickly rearranged another pick up day
Helpful Report
Posted 10 months ago
Dear Maggie, Thank you so much for your wonderful 5-star review of ScrapMyCarOnline.co.uk! We’re thrilled to hear that you found our service to be excellent and that our team was quick to rearrange your collection. We strive to provide a seamless experience, and it's great to know we could adapt to ensure your needs were met. Your satisfaction truly means the world to us, and we appreciate your understanding. Thank you again for your kind words! We look forward to assisting you in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
I was pleased with the quote and the man turned up when he said he would,happy days
Helpful Report
Posted 10 months ago
Dear Customer, Thank you for your fantastic 5-star review of ScrapMyCarOnline.co.uk! We're thrilled to hear that you were pleased with your quote and that our team arrived right on schedule. Happy days indeed! Your satisfaction is what we strive for, and we’re grateful for your trust in our service. Thank you once again for your kind words! We look forward to assisting you in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
Very professional, car collected in time frame given, payment received within 24 hours. Would highly recommend.
Helpful Report
Posted 10 months ago
Dear Customer, Thank you for your outstanding 5-star review of ScrapMyCarOnline.co.uk! We’re thrilled to hear that you found our service professional and timely. It’s great to know that your car was collected within the promised time frame and that you received your payment swiftly. Your recommendation means a lot to us, and we truly appreciate your trust in our services. Thank you once again for your kind words! We look forward to assisting you in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
Offered the best price for 2 cars I wanted to get rid of,looked at quite a few sites but scrapmycars offer was about 40 to 50 pounds more. The guy who collected them was very nice to deal with and promptly loaded the vehicles and took them away. The only slight downside was they say they will contact you within 4 to 5 hours after excepting the offer to arrange collection but contacted me the day after but not a problem.
Helpful Report
Posted 10 months ago
Dear Mark, Thank you for your generous 5-star review of ScrapMyCarOnline.co.uk! We're delighted to hear that we offered you the best price for your cars and that our collection service met your expectations. It’s great to know our team made the pickup hassle-free and pleasant for you. We appreciate your understanding regarding the timing of our follow-up; your feedback helps us improve our communication. Thank you once again for your kind words! We look forward to serving you again in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
A great company that offered me more for my car than all the other scrap yards
Helpful Report
Posted 10 months ago
Dear Gary, Thank you for your wonderful 5-star review of ScrapMyCarOnline.co.uk! We're absolutely delighted to hear that you received a better offer for your car than other scrap yards. Providing our customers with the best value is our top priority, and it’s fantastic to know that we hit the mark for you. Your positive feedback truly motivates us to keep delivering exceptional service. Thank you once again for your kind words! We look forward to assisting you again in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
Great service from start to finish. Really friendly staff. Would definitely recommend. Only slight drawback was I had to call to arrange collection but as soon as I did the team were fantastic, they were very busy which is understandable with the service.
Helpful Report
Posted 10 months ago
Dear Mark, Thank you for your fantastic 5-star review of ScrapMyCarOnline.co.uk! We're thrilled to hear that you had a great experience from start to finish and that our team made such a positive impression on you. We appreciate your understanding regarding the call to arrange collection; our busy schedule is a testament to the demand for our services. Your recommendation means a lot to us, and we’re glad we could assist you effectively. Thank you once again for your kind words! We look forward to helping you in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
DVLA has sent me a final notice to tax or sorn the car. So they have not been informed that the car was scrapped although your driver assured me you would handle everything.
Helpful Report
Posted 10 months ago
Hi Archie, Thank you for your feedback. We're sorry to hear about the notice you received from the DVLA. Please rest assured that our team is committed to handling all the necessary paperwork for you. Sometimes there can be a delay in communication with the DVLA after scrapping a vehicle. If you could reach out to us directly, we'll ensure that we follow up on this for you and clarify the situation with them. Thank you for your understanding, and we appreciate your patience. Best regards, Heaven ScrapMyCarOnline.co.uk
Posted 10 months ago
Great service, contact was made to arrange a date suitable to us as the customer and also when he was on on route. Collection was hassle free and payment promptly made. Fantastic service.
Helpful Report
Posted 10 months ago
Dear Lisa, Thank you for your fantastic 5-star review of ScrapMyCarOnline.co.uk! We're thrilled to hear that your experience was so positive. It’s great to know that we were able to arrange a collection date that suited you, and that our communication was helpful along the way. We strive to make the collection process as hassle-free as possible, and your feedback reinforces our commitment to excellent service. Thank you once again for your kind words, and we look forward to serving you in the future! Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
Fantastic service and offered the highest price
Helpful Report
Posted 10 months ago
Dear John, Thank you for your fantastic 5-star review of ScrapMyCarOnline.co.uk! We’re thrilled to hear that you found our service exceptional and received the highest price for your vehicle. We always strive to offer competitive pricing and outstanding service, so your positive feedback really motivates us. It’s wonderful to know that we met your expectations and provided a seamless experience. Thank you once again for your kind words! We look forward to assisting you in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
Really quick and easy service, driver kept updated when he was on way too would deffo recommend
Helpful Report
Posted 10 months ago
Dear Customer, Thank you for your fantastic 5-star review of ScrapMyCarOnline.co.uk! We’re thrilled to hear that you found our service quick and easy. Keeping our customers updated is important to us, and we’re glad that our driver made the experience smooth for you. Your recommendation means the world to us, and we truly appreciate your support. Thank you once again for your kind words! We look forward to serving you in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
Good service, The company gave me the highest quote and the collection service was prompt. The money was in my account by the next morning.
Helpful Report
Posted 10 months ago
Dear David, Thank you for your wonderful 5-star review of ScrapMyCarOnline.co.uk! We’re delighted to hear that you received the highest quote and that our collection service was prompt. It's fantastic to know that the payment process met your expectations and the money was in your account by the next morning. Your feedback serves as great motivation for our team to continue delivering excellent service. Thank you once again for your kind words! We look forward to serving you again in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
Best price by far. Good communication. Collected when they said they'd collect. Very impressed and no hassle.
Helpful Report
Posted 10 months ago
Dear Doug, Thank you so much for your amazing 5-star review of ScrapMyCarOnline.co.uk! We’re thrilled to hear that you found our pricing to be the best and that our communication met your expectations. It’s great to know that we delivered on our promise for a hassle-free collection. Your satisfaction is our top priority, and your kind words truly motivate us. Thank you once again for your feedback! We look forward to serving you again in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
I was very happy with the process from start to finish great communication throughout I would definitely recommend.
Helpful Report
Posted 10 months ago
Dear Claire, Thank you so much for your fantastic 5-star review of ScrapMyCarOnline.co.uk! We’re thrilled to hear that you were happy with the entire process and appreciated our communication throughout. Your recommendation means the world to us, and we’re grateful for your trust in our services. We strive to provide an outstanding experience for all our customers, and it’s wonderful to know we succeeded with you. Thank you once again for your kind words! We look forward to helping you again in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
From my initial request to my car being picked up for scrap was around 48 hours. Professional service from start to finish. Thank you for your efficient service J Waterson
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Posted 10 months ago
Dear Judith, Thank you so much for your fantastic 5-star review of ScrapMyCarOnline.co.uk! We’re thrilled to hear that your experience was smooth and efficient from start to finish. Your kind words about our professional service and quick turnaround time mean a lot to us! It’s our goal to provide exceptional service, and we’re glad to know we met your expectations. Thank you once again for your positive feedback! We look forward to helping you again in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
Great service. I accepted the quote on line. Within minutes I received an email asking me to contact their driver. I didn’t as it happened for a day or two. Then the driver called me asked when I was available. He came the next night at 6.30 and took my car away. Payment was in my account next day
Helpful Report
Posted 10 months ago
Dear Adrian, Thank you for your fantastic 5-star review of ScrapMyCarOnline.co.uk! We’re delighted to hear that you had such a smooth experience with our service. It’s great to know that our prompt communication made the process easier for you and that our driver was able to meet your availability. We strive to ensure that collection is hassle-free and that payment is quick, so your feedback validates our efforts. Thank you once again for your kind words! We look forward to assisting you in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
Thank you for your excellent service. Billy was such a professional and such a great young businessman. I am however still waiting on my COD please.
Helpful Report
Posted 10 months ago
Dear Elaine, Thank you so much for your fantastic 5-star review of ScrapMyCarOnline.co.uk! We're thrilled to hear that you had an excellent experience and that Billy impressed you with his professionalism. We apologize for the delay with your COD and appreciate your patience as we look into this for you. Your feedback is important, and we're here to ensure everything is resolved promptly. Thank you once again for your kind words! We look forward to serving you again in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
Excellent communication from these guys very helpful everything sorted out didn’t have to do a thing
Helpful Report
Posted 10 months ago
Dear Roger, Thank you so much for your fabulous 5-star review of ScrapMyCarOnline.co.uk! We're thrilled to hear that our communication was top-notch and that we were able to handle everything smoothly for you. Your satisfaction is our priority, and it’s great to know we made the process hassle-free. We truly appreciate your kind words and your trust in our service. Thanks again for your feedback! We look forward to helping you in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
It was really good service from this company. It was smooth operations no headaches. One can relax and depend on this company they look after all paperwork with DVLA. No headaches. Thanks
Helpful Report
Posted 10 months ago
Dear Devendra, Thank you so much for your fantastic 5-star review of ScrapMyCarOnline.co.uk! We're thrilled to hear that you had a smooth and hassle-free experience with our service. It’s great to know that our team took care of all the paperwork with the DVLA, allowing you to relax while we handled everything. Your trust in us means a lot, and we appreciate your kind words! Thank you once again for your feedback! We look forward to serving you again in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk
Posted 10 months ago
Arranged a pick up date and waited home, did not arrive due to reason of driver being over hours. I rang and arranged next day of which this time they arrived as planned and the process was easy and had the money on my account by the end of the day.
Helpful Report
Posted 10 months ago
Hi Craig, Thank you for your review! We're glad to hear that your second pick-up went smoothly and that the process was easy for you. We apologize for the initial hiccup with the driver’s hours, but we appreciate your understanding in the matter. It's great to know that the payment reached your account by the end of the day. We always aim to provide a hassle-free experience. Thank you for choosing us, and we look forward to helping you again in the future! Best regards, Heaven ScrapMyCarOnline.co.uk
Posted 10 months ago
ScrapMyCarOnline.co.uk is rated 4.8 based on 749 reviews