ScrapMyCarOnline.co.uk Reviews

Name: ScrapMyCarOnline.co.uk
Address: Salvage Yard Kilnhurst Road, Kilnhurst, Mexborough, Rotherham
Rating: 4.84

4.8 Rating 553 Reviews

97 %

of reviewers recommend ScrapMyCarOnline.co.uk

Company Reviews

Metrics

4.8

Based on 553 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ScrapMyCarOnline.co.uk 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was quick and easy but as someone who has never scrapped a car before there wasn't much guidance. I have tried to cancel my road tax but because they took the log book I cannot do this. When I emailed them to ask about it, I got a reply saying it had been sorted. However I am still struggling to actually sort it and getting emails from the dvla saying I need to mot and insure my car for the tax renewal. It's very frustrating!”

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(Https://scrapmycaronline.co.uk) - Posted 1 week ago

Dear Customer, Thank you for taking the time to share your experience with us. We're glad to hear that you found our service quick and easy. We understand that navigating the process for the first time can be a bit confusing, and we appreciate your feedback regarding guidance. Regarding your road tax concerns, we encourage you to reach out to our customer support team again, so we can provide you with the assistance needed to resolve the issue with the DVLA. Your frustration is completely valid, and we're here to help! Warm regards, Lynsey Team ScrapMyCarOnline.co.uk

Posted 1 week ago

“DID,NT TURN UP TO FIRST APPOINTMENT , BUT OK SECOND TIME AROUND WOULS USE THEM AGAIN”

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Posted 2 weeks ago

Dear John, Thank you for your insightful 4-star review! We're glad to hear that the second appointment went smoothly and appreciate your understanding regarding the first one. Your willingness to use our services again means a lot to us, and we’re always here to provide a better experience. Looking forward to assisting you in the future! Warm regards, Lynsey Team ScrapMyCarOnline.co.uk

Posted 2 weeks ago

“Easy, easy, easy. Input car details online got immediate offer ( better offer than anywhere else) Got a reply to call their local agent he advised what i needed to do,left old car outside house with keys in glove box, went out, came home & it was gone. Money in my bank very quickly after that. Would recommend.”

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Posted 3 weeks ago

Dear Customer, Thank you for your wonderful 4-star review of ScrapMyCarOnline.co.uk! We're thrilled to hear that you found the process easy and received a great offer. It’s fantastic that our local agent was able to guide you seamlessly through the steps and that your old car was picked up promptly. We're also pleased that the payment reached you quickly! Your recommendation truly means a lot to us, and we can't wait to serve you again in the future! Warm regards, Lynsey Team ScrapMyCarOnline.co.uk

Posted 3 weeks ago

“Efficient and prompt.”

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Posted 2 months ago

Dear Peter, Thank you for your wonderful 4-star review of ScrapMyCarOnline.co.uk! We’re pleased to hear that you found our service efficient and prompt. It’s always our goal to provide a swift and hassle-free experience for our customers. We appreciate your feedback and look forward to serving you again! Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk

Posted 1 month ago

“Great service”

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Posted 2 months ago

Dear Amanda, Thank you for your great 4-star review of ScrapMyCarOnline.co.uk! We're pleased to know that you received the service you expected. Your feedback is invaluable as we strive to improve and provide the best experience for our customers. We hope to have the opportunity to serve you again in the future! Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk

Posted 2 months ago

“Good quick collection n fair price and payment 👍”

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Posted 2 months ago

Dear Adrian, Thank you for your 4-star review of ScrapMyCarOnline.co.uk! We're delighted to hear that you found our collection quick and the price fair. It's great to know that the payment process met your expectations as well. We appreciate your feedback and are always looking for ways to improve. If there's anything we could have done to make your experience a 5-star one, we’d love to hear from you! Thanks again for choosing us, and we look forward to serving you in the future! Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk

Posted 2 months ago

“Convenient”

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Posted 2 months ago

Dear Victor, Thank you for your great 4-star review of ScrapMyCarOnline.co.uk! We're pleased to hear that you found our service convenient. Your feedback is important to us, and we always strive to improve. If you have any suggestions for making your experience even better, please let us know. We look forward to assisting you again in the future! Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk

Posted 2 months ago

“All went well good service”

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Posted 2 months ago

Dear Gary, Thank you for your great 4-star review of ScrapMyCarOnline.co.uk! We're pleased to hear that your experience with our service went well. Your feedback is important to us and encourages our team to keep striving for excellence in everything we do. Should you have any suggestions for how we can improve to earn that 5th star, we would love to hear from you! Thanks once again, and we look forward to serving you again in the future! Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk

Posted 2 months ago

“Arranged a pick up date and waited home, did not arrive due to reason of driver being over hours. I rang and arranged next day of which this time they arrived as planned and the process was easy and had the money on my account by the end of the day.”

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Posted 3 months ago

Hi Craig, Thank you for your review! We're glad to hear that your second pick-up went smoothly and that the process was easy for you. We apologize for the initial hiccup with the driver’s hours, but we appreciate your understanding in the matter. It's great to know that the payment reached your account by the end of the day. We always aim to provide a hassle-free experience. Thank you for choosing us, and we look forward to helping you again in the future! Best regards, Heaven ScrapMyCarOnline.co.uk

Posted 3 months ago

“Good customer service.they collected car at agreed time.”

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Posted 4 months ago

Dear Moyo, Thank you for your great 4-star review of ScrapMyCarOnline.co.uk! We're pleased to hear you had a positive experience with our customer service and that your car was collected at the agreed time. Your feedback is invaluable to us as we strive to provide a seamless service to all our customers. We hope to exceed your expectations even more in the future! Thank you once again for your kind words! We look forward to serving you again. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk

Posted 3 months ago

“Great service”

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Posted 4 months ago

Dear Hugill, Thank you for your great 4-star review of ScrapMyCarOnline.co.uk! We’re glad to hear that you had a positive experience with our service. Your satisfaction is important to us, and we’re continually striving to improve. We appreciate your feedback and hope to earn that extra star from you next time! Thank you once again for your support! We look forward to serving you again in the future. Best regards, Heaven Customer Support Team ScrapMyCarOnline.co.uk

Posted 3 months ago

“Scrap my car we’re very good. Communication very professional, e mail confirmation and contact with the collection driver. Arranged pick up there at the time agreed. Payment made into my account within 24 hours, all without any hassle.”

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Posted 5 months ago

“Very efficient service but could do with a brochure explaining what to do next for example road tax and informing dvla etc after they take your vehicle away.”

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Posted 5 months ago

“Easy and painless Friendly service and car taken from house Got money next day”

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Posted 6 months ago

“Good value, good communication, a little late on pickup but all good.”

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Posted 7 months ago

“Had to ring up on day off collection and found out you was not coming to collect.”

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Posted 7 months ago

“Hello Its my first experience with the company and I really appreciate them for the quick response and very polite and helpful drivers.They came to help me in half an hour when my breakdown cover refused to come and check the car .I don’t have an option to scrap the car .I am not happy with the Garage as well they just took lot of money and car stopped in the road after 7 miles.Thanks to the all scrap my car online for help and quick payment.Thanks”

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Posted 7 months ago

“They take a bit to long to get the car , but they are very professionals and the payment is done quick and easy.”

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Posted 7 months ago

“All good. Gave a better price than others I contacted. Picked the car up as arranged. Communication could be a bit better, for example, an email stating that they have made the payment. I also had to ring a few times until the car was picked up but it wasn't any real problem. Would use again.”

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Posted 7 months ago

“It was so easy I just put in my car reg and got a quote instantly! The pick up was quick and the driver very efficient. My only delay was getting the driver's telephone number from the office”

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Posted 7 months ago

ScrapMyCarOnline.co.uk is rated 4.8 based on 553 reviews