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Screwfix Reviews

4.0 Rating 744 Reviews
76 %
of reviewers recommend Screwfix

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About Screwfix:

Screwfix is the United Kingdom's largest multi channel retailer of trade tools, accessories and hardware products. Founded in 1979 as the Woodscrew Supply Company, the company was acquired in July 1999, by Kingfisher plc, who also owns B&Q, and is listed on the London Stock Exchange.

How does Screwfix deliver?
(2 weeks ago)
Screwfix delivers items by Courier.
(2 weeks ago)
E

Delivery - Slow

40.00%
Industry Average
“ I phone Screwfix on the 7th of August, they say there will be a delay in delivery it is now put back to the 15th of August, ok then I get a answer phone message on my mobile affectively saying I had tried to bring the delivery date forward and this could not be done and the product would be delivered on original date agreed, This means there late delivery has been shifted back as my fault as all information from them of delivery was entered into clients diary which is a legal document. ”
- MR I DAVIS
“ Honestly their delivery collaboration with DPD is rubbish. My order was delayed no one could tell me what actually happened and when it arrived some parts where missing. So not sure when i will actually get my full order. Its so annoying and frustrating. The only fast thing they did is accepted my money. That is it. Will try to avoid using Screwfix in the future for sure. ”
- Pavel Rachitsky
“ I paid for next day delivery. It didn’t arrive. Three days later they won’t tell me what’s going on. Parcel force have no clue what Screwfix are doing. Screwfix only contacted me when I wrote a bad review on trust pilot. That is the level of their customer care. They shouldn’t be allowed to trade. ”
- Unhappy John