“This ‘company’ is a scam stay away!! I paid for fast track that didn’t work for me, then they proceeded to charge 79€ causing fragulent activity on my bank account. Their customer service is a disgrace. So rude. Have reported to authorities for fraud!”
“Awful company. Stay away! They do not allow check in neither in their site nor on Wizzair. I had topay extra 50 euro at the desk. This company is a scam.”
“turned up a day early to the airport because this tinpot outfit did not inform of flight change. Was cheaper to book another flight as had pre booked trips,hotel ,etc. spoke to them about a refund but no joy, just kept putting you on hold and fobbing us off.
AVOID THESE HEARTLESS MONEY GRABBING THIEVES AT ALL COSTS
Take your money then brush you aside without a second glance”
“This is really a scam! I just paid for my trip from bangkok to Los Angeles return and until now I still don’t have a confirmation. Books since Saturday it been 3 days now still noting. PLEASE DO NOT book this Mytrip.com”
“Tried to book three separate flights with Mytrip as they were consistently the cheaper option. However, on all three, after I had completed the process, a window opened that announced that the price had just gone up by about 25%. So I had to scrap my work and find another ticket. After the third time, I realize that this is their scam. I will never use them and it appears by the reviews that I am def not the only one who thinks this way.”
“My trip hold the refund money and ask me wait for ever. Still haven’t received.😠😠😠
My flight been canceled by airline due to bad weather condition . The Mytrip agree to refund my payment in 6 business days. But the refund never received. I have to call every week. Waste my time. Every time they ask me to wait for 3 days. Very bad experience . I wish I never use this company.”
“Last year, I booked a series of flights with MyTrip.com. The day before I was due to fly, I discovered that the flights for the first leg of the journey did not exist. I contacted MyTrip on June 30th via their customer service phone number. I was transferred through six different customer service representatives and they eventually offered a full refund for all the flights in the booking which I accepted. They said they would be in touch about the refund once they had investigated the case further. They have never contacted me. I have contacted them several times through their Customer Support messenger and have been told that they are waiting to get a "refund back from the airline". We cancelled the other flights on the journey on the basis that we were offered a full refund for the entire booking. But we have received nothing back. Do not book with this company.”
“Please avoid Mytrip and Porter Airline if you want to have peace of mind and enjoy your trip. The lower fare is tempting but it will be costly to your mental heaith and well being.”
“Horrible company, I believe that they are committing fraud. Their customer service is poor, a supervisor told me that they would call and they never did. They claimed that they reached out to an airline company, and I followed up with the airline company, and they never received outreach from them. They are carrying out illegal activities by claiming that they are doing things when they are not. I would avoid at all costs - this business is a complete scam.”
“I am giving -5 stars review if it allows me to, just back from Africa trip with paying extra $830 penalty for party of 2 due to my trip.com ticket issuing mistake, airline support staff and us were spending 2 hours on international phone call with my trip.com to resolve the urgent issue on obtaining boarding pass. It was the worst nightmare life time experience for us. We are very disappointed and dissatisfied with my trip.com DON’T EVER USE THIS COMPANY AND STAY AWAY IF YOU WANT TO ENJOY YOUR VACATION!!!!”
“Do not use My Trip. Com at any costs. I was recently in Portugal and on hearing reports of long waiting times at the security, I decided to book a fast track.
I booked fast track for €10 which I thought was reasonable. It wasn’t until I got home & my trip.com took £67.75 from my account & when I contacted them they said I had subscribed to them .
After I explained to them i only booked Fast Track & nothing else , they literally stated that I was at fault & I would not receive back my £67.75 for a service I had not needed or received.
STAY WELL CLEAR OF THIS COMPANY,”
“I have cancelled my booking in less than 30min after I had realized I have make a mistake on the dates. This was even before I actually had an eTicket. MyTrip.com never state a cancellation fee anywhere I can easily read till I reached out to their agent. $45 cancelling fee is not cheap. I advice everyone looks elsewhere for better services.”
“This company is a complete scam! I booked two tickets from Hong Kong to Barcelona in business class and nowhere the website has stated that the return ticket is a promotional fare ( usually for last minute gate upgrade)! I paid the full fare without knowing that I don’t get lounge access and other business class services.
And when tried to contact the hotline of my trip, they just shoved me off saying I should directly contact the airline.
Complete rip off and fraud and will never use it again!”
“I've been using this site to purchase my flight tickets for the past year. Initially, everything seemed fine, but unfortunately, my experience took a nosedive during my second trip. I bought a return ticket to Addis Ababa, and while returning to Dublin, I received an email notifying me of the cancellation of my flight. The email suggested I request a refund, which I promptly did. However, it's been three months, and I'm still waiting for the refund, not to mention the additional expenses incurred for purchasing another ticket. This whole ordeal has left me feeling scammed and extremely disappointed.”
“If I could, I would give 0 stars.
My flight has been delayed for more than 3 hours, so according to policies Airline I can get a refund by the third party (My trip). Now the agent tell me to contact the airline first, which I did, but Airlines told me My trip has to be the one who refund, since I bought tickets with them and Airline don't have access to it. I then talked with 3 agents from My trip and explained the situation, they keep transfering me to another agent and I have to explain it again. It'a been 3 hours since I'm in the chat, and they keep transfering responsability to others. I would never buy from them again. AVOID THEM AT ALL COST”
“If you are reading this, make sure you DO NOT BOOK with MyScam! If you do, you will lose all your chances of getting support or any possible refunds from the airlines in case something like flight delay or cancellation happens. They will do NOTHING, no support, no advice, and they always refer you to the airline even for smallest queries. Even if you are entitled to a refund from the airline, they will cut the hefty amount of 40 Euro per person from it, and you will never know if you actually received a refund from the airline!!! I have got a refund of around 40 Euro from an airline and I was waiting to receive it in my bank account. After 2 months, no money was deposited to my account and when I contacted the airline, I realized they have transferred the amount to this MyTrip scammers, and they have taken the money without even informing me!!! When I asked for the reason, one of their fake agents said "refund handling" costs 40 Euros and it is more than the amount we received from the airline, so you are entitled to nothing!!! I said what the F*** is "refund handling" and he said you have accepted it while booking with us!!! In fact, I have gone through the refund request to feed them!!!
So hear my advice: DO NOT book with them.
And don't get trapped in their "Air Help" stuff. AirHelp does NO S*IT. It is another addon to their scamming services. Airlines do not give a darn about these things and you end up paying an extra amount to these go-between scammers.
I make sure I never use this or other similar websites for booking my flights.”
“I booked my flight through them hoping I will not have any problems. At first when you are purchasing the ticket on the website it gives you many options to add on your ticket which is already included and it is scam in fact. My return flight got canceled twice and for each time I had to call them several times stay on long waits to successfully rebook my flight. Long story short if you have to deal with the support you will have hard time and regret going on vacation even. I would not recommend them at all.”
