Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and helpful”

Helpful Report

Posted 6 years ago

“Excellent products, fantastic customer service & speedy delivery all sum up Secret Linen Store A five star Company all nearly wrapped in a brown paper package Highly recommend 👏”

Helpful Report

Posted 6 years ago

“Lovely sheet & curtain, although would have liked more choice with single curtains. Excellent customer service. Great to have live chat. Would love to see you do some clothes - simple linen tops and dresses.”

Helpful Report

Posted 6 years ago

“First order with Secret Linen Store and am very pleased with it.”

Helpful Report

Posted 6 years ago

“I adore my square linen pillow cases. The whole service was excellent, communication, delivery etc. Heard about you from Sheer Luxe.”

Helpful Report

Posted 6 years ago

“Very impressed with quality and attention to detail with packaging. Thank you 😊”

Helpful Report

Posted 6 years ago

“Perfect sheets excellent quality, soft and beautiful. Thank you”

Helpful Report

Posted 6 years ago

“I just love this bedding, I have so many different sets!!”

Helpful Report

Posted 6 years ago

“Fabulous luxury bedding. Quality linen, well made in a great range of beautiful colours. Loved the antique rose bedding and then bought the charcoal bedding set. Both sets can mix and match and finish our redecorated bedroom to a high standard. The service and communication feels like dealing with good friends. The prices are very competitive for the quality and finish. Thank you ladies x”

Helpful Report

Posted 6 years ago

“Excellent quality, fantastic Customer service & speedy delivery A five star Company”

Helpful Report

Posted 6 years ago

“Delighted with the quality and size is generous, the linen sheets are a dream to sleep on”

Helpful Report

Posted 6 years ago

“Great, though they need washing as have lots of linen threads hat need to be washed off... that’s my only reservation”

Helpful Report

Posted 6 years ago

“Lovely products, prompt service done with a smile. Great company.”

Helpful Report

Posted 6 years ago

“It arrived promptly and was exactly what I wanted.”

Helpful Report

Posted 6 years ago

“Lovely linen, just like the pictures on line. Quick delivery, came in lovely eco brown paper packaging. Will definitely use again.”

Helpful Report

Posted 6 years ago

“Gorgeous product, wonderful service. Thank you.”

Helpful Report

Posted 6 years ago

“the bed linen I ordered arrived today and I am so delighted with the quality and finish of the duvet cover and pillow cases. I was also looking for bedlinen made in Portugal and so surprised with the fantastic value for money, considering the excellent quality of the product. thank you and from now on, I will order from you.”

Helpful Report

Posted 6 years ago

“Nicely presented website and helpful fast responses to queries.”

Helpful Report

Posted 6 years ago

“Lovely products and prompt delivery”

Helpful Report

Posted 6 years ago

“I've been waiting to do this review after sleeping a few nights under my new linen bedding set - fabulous; duvet cover, fitted sheet, pillowcases. So comfy and gorgeous on the skin. I shall definitely buy more at a future date. I bought white but might try a colour next time. I've not washed them yet but I can't see there being a problem.”

Helpful Report

Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews