Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good choice of colours and speedy delivery”

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Posted 6 years ago

“Beautiful, comfortable linen sheets have really smartened up my bedroom. Great service and great sheets.”

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Posted 6 years ago

“Fantastic product ! I will be back for more”

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Posted 6 years ago

“eco-friendly packaging and great service”

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Posted 6 years ago

“Excellent customer service, queries answered efficiently, delivery brilliant and most of all a fantastic product. All purchases were 100% Linen bedding.”

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Posted 6 years ago

“Great product, speedy delivery and wonderfully packaged. Thank you ”

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Posted 6 years ago

“Loved the pillows case and the packaging was beautiful”

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Posted 6 years ago

“Bought two different items, both lovely.”

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Posted 6 years ago

“I purchased two fitted sheets for a European King which can be a tricky size to find. They came beautifully packaged and are lovely and crisp, a joy to lie on! Highly recommended!”

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Posted 6 years ago

“Excellent service and product in difficult times.”

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Posted 6 years ago

“Lovely linen, so soft and easy to sleep in, I’ve been using Secret Linen for the last 2 1/2 years and would highly recommend it.”

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Posted 6 years ago

“Linen sheets are deliciously indulgent and wonderful to sleep in. Many thanks.”

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Posted 6 years ago

“Another wonderful purchase from the Secret Linen Store; a real treat and a pleasure to deal with. Every order I have placed has been done with ease and you can tell that there is a real sense of love with the products and how they are packed. Would highly recommend to anyone! My favourite has to be the thin stripe blue duvet and sheets; the quality and feel makes you feel like you're on holiday. PERFECT - thank you. Keep doing what your are doing as you have a great products, a great business model and outstanding customer service.”

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Posted 6 years ago

“Speedy and response service, and the bedlinen was beautiful.”

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Posted 6 years ago