Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m delighted with my linen. Well made and gorgeous to use. Could be the start of an expensive flaxen habit! Also pleased to see most of packaging could be recycled. Just wish I could get some of Wiltons jasmine wash liquid and conditioner as recommended on your website (although I know that’s not your fault! ) Thank you.”

Helpful Report

Posted 6 years ago

“Great bedding. Very pleased and looks good in the room. Service efficient and all well packed. Thank you”

Helpful Report

Posted 6 years ago

“Lovely quailty . Arrived quickly. Towels are excellent value”

Helpful Report

Posted 6 years ago

“Fantastic linen pillow cases I purchased. lovely very helpful lady I spoke to on the phone. Quick delivery beautifully packaged, everything was fabulous. Thank you.”

Helpful Report

Posted 6 years ago

“Stylish and user friendly website, you want to buy all of it! Great customer service too”

Helpful Report

Posted 6 years ago

“Really lovely soft linen, and great service. Nice packaging too, not too much plastic which is appreciated.”

Helpful Report

Posted 6 years ago

“Soft comfortable sheets, easy to iron and beautiful to look at.”

Helpful Report

Posted 6 years ago

“Beautifully wrapped, gorgeous linen bedlinen in a great range of colours. Washes well and such a comfy night’s sleep. Great product and lovely thoughtful service.”

Helpful Report

Posted 6 years ago

“I love my new linen pillowcases! They were also nicely wrapped with lovely finishing touches, and you can feel the love and passion of the people who run this shop. Hope to buy from them again!”

Helpful Report

Posted 6 years ago

“Good service quick delivery”

Helpful Report

Posted 6 years ago

“Very good service”

Helpful Report

Posted 6 years ago

“Lovely quality Cotton bedding. Washes well and need no ironing. Great to have found fitted sheets longer than 190 cm. we have a German king size bed with 2 single mattresses and have at last found sheets that fit! Excellent service despite lockdown”

Helpful Report

Posted 6 years ago

“Items arrived in good time despite the lockdown and most importantly the colours were true. I haven't used or washed them yet but the quality appears good.”

Helpful Report

Posted 6 years ago

“I have bought two bed sets from secret linen store and I absolutely adore them both. The quality is exceptional and guarantees a good night sleep. I look forward to buying more!”

Helpful Report

Posted 6 years ago

“Good customer service. Quick delivery. Thank you!”

Helpful Report

Posted 6 years ago

“Lacy Lola: Wrapped with such care and attention that it felt like a very special product indeed before I’d even put it on my bed. Marshmallow cloud softness, just incredible quality. Have just washed it and it still looks perfect.”

Helpful Report

Posted 6 years ago

“I just love the linen and will be investing in more. It’s so breathable and crisp!”

Helpful Report

Posted 6 years ago

“I ordered a throw for my bed which was dispatched very quickly and was beautifully wrapped and well protected.The quality is beautiful, however it wasn’t right for my bedroom’s style . The company dealt with my return and was very helpful, they are customer oriented and extremely courteous. I do recommend them .”

Helpful Report

Posted 6 years ago

“Fabulous Linen Highly recommend”

Helpful Report

Posted 6 years ago

“The quality of the linen bedding is beautiful, the customer service was excellent, I didn't keep the black linen bedding but only due to shade/matching . I will be back tho ladies, your bedding is beautiful. Thanks Sue x”

Helpful Report

Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews