Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our beautiful soft linen sheets! Hard to imagine ever going back to cotton now! Lovely customer service team too.”

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Posted 6 years ago

“Excellent quality and timely delivery despite current circumstances. I’ve always been completely happy with purchases-tganks”

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Posted 6 years ago

“Lovely products and lovely, friendly , efficient people who are really helpful”

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Posted 6 years ago

“We are absolutely delighted with these quilt covers and so much so, that we bought another one immediately! We will definitely be shopping here again. Good quality, washes and irons well and feels soft.”

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Posted 6 years ago

“After quite a bit of research, I decided to order a set of linen bedlinen from Secret Linen and I am so glad I did. The whole process has been a delight, the friendly and speedy communications, the fast, efficient delivery, the immediate sorting out of a slight mix-up, the lovely paper packaging, and the end result; a glorious set of beautiful snow-white bedlinen which I couldn’t wait to get into and didn’t want to get out of. The quality is gorgeous, the fitted sheet is generously cut and an absolute joy to put on - no struggling with mean corners. I loved it so much I had to order a second set in Sage Stripe which I like even more. I immediately told a friend she had to buy some and she did - she loves it too! Wonderful stuff, and a lovely company to deal with.”

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Posted 6 years ago

“Lovely quality duvet”

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Posted 6 years ago

“Love the curtains and bedding I ordered. Lovely quality and nicely packaged.”

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Posted 6 years ago

“I bought a duvet cover and pillow cases and throw which together look lovely. Very nice Company to buy from. Came beautifully wrapped. Very happy with my purchases.”

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Posted 6 years ago

“Great products great service super helpful x”

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Posted 6 years ago

“Very happy with my sheet and duvet cover. I love the curtains but they are not up yet as I’m waiting for the poles to be pout up”

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Posted 6 years ago

“Very happy with my cushion covers.”

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Posted 6 years ago

“Excellent service,returns quick and efficient.”

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Posted 6 years ago

“My new sheets are so so lovely! Crisp and fresh - perfect for the summer but heavy enough that I feel like they'll be good for winter too. I'll have to wait and see! Will definitely be buying my bed linen here from now on. I did accidentally get a duvet cover sent instead of a a sheet but when I emailed about it it got sorted on the same day. Great service, great ethics. Really well done guys!”

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Posted 6 years ago

“beautiful linen bedding, feels lovely, order received promptly, beautifully packaged with a nice little note and a special tea bag for that cuppa in bed, (gave that to my lady), would recommend and use again. Thank you ladies x”

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Posted 6 years ago

“Fantastic Quality and exceptional service.”

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Posted 6 years ago

“Great product”

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Posted 6 years ago

“Efficient and friendly service.”

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Posted 6 years ago

“Great service, easy ordering, and great products.”

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Posted 6 years ago

“Very impressed. Lovely sheets beautifully packaged and delivered promptly. Will definitely use again.”

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Posted 6 years ago

“Easy ordering process and goods arrived in good time”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews