Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first purchase arrived on time and environmentally packaged. I have not used my purchase yet as I am saving it for my new home so I cannot make further comment but they look and feel lovely.”

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Posted 5 years ago

“Wonderful quality , excellent service. Third time I’ve bought from the a secret linen store. Love the products!”

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Posted 5 years ago

“I have been considering switching over to pure linen for sleeping in for quite a while and now, after receiving my first bundle from Secret Linen Store I am truly sold on the idea. With such Lovely soft fabrics and a really nice design, I shall soon be purchasing more to convert my entire household over to pure linen.”

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Posted 5 years ago

“Good range of designs Like being able to request an email when items come back into stock”

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Posted 5 years ago

“I have always been pleased with my orders from SLS”

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Posted 5 years ago

“throw looks beautiful on bed , bought a second for spare room”

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Posted 5 years ago

“Lovely quality bed linen.Made in Portugal. Subtle colours ,washes well. What more could you ask for.”

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Posted 5 years ago

“Just love all your linen but my favourite is 400 count white cotton, also your natural linen . Customer services are lovely always happy to help , delivered in good time and beatify wrapped . Would never buy my linen from anywhere else .”

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Posted 5 years ago

“Superior quality order. Thank you”

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Posted 5 years ago

“Excellent and unusual choice of linen. Quick delivery.”

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Posted 5 years ago

“lovely linen very pleased with it. beautifully packaged and prompt delivery.”

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Posted 5 years ago

“Lovely colour, texture and weight. I am very happy with the duvet cover and pillow.”

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Posted 5 years ago

“Good selection of duvets and duvet covers - found just what I wanted and at a good price. Order delivered promptly and when I had to send one item back as I had ordered incorrectly, the returns where easy and refund prompt. I would have ordered some pillows too - but you were out of stock!”

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Posted 5 years ago

“Speedy delivery, sustainable package and top quality fabrics.”

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Posted 5 years ago

“Very happy with the fitted sheet from Secret Linen Store. It’s difficult to find Emperor size. And, dare I say it, SLS fitted sheet was better than the one I ordered from John Lewis!”

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Posted 5 years ago

“Very happy with the service, the products arrived quickly and nicely wrapped and were on offer too!”

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Posted 5 years ago

“Very impressed by the quality of the duvet cover and pillow cases I ordered and service. I haven't used this company before but certainly will again. Jane”

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Posted 5 years ago

“Great quality linen sheets!”

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Posted 5 years ago

“Love your products and quick service so thank you Secret Linen Store”

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Posted 5 years ago

“The duvet cover and sheet look amazing and the delivery was quick and painless well done Secret Linen”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews