Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did have a problem with some towels I ordered from Secret Linen. However I was impressed with the speed and efficiency that this was dealt with. The towels are excellent quality.”

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Posted 4 years ago

“Excellent quality, beautiful colours.”

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Posted 4 years ago

“I have to admit I never leave reviews on anything however I feel very strongly about the Secret Linen Store. I think it is brilliant! I run a B&B and all my new sheets, towels and mattress protectors have all come from you. They are very well priced, very swift to be delivered and they look beautiful. I will definitely be buying more in the future.”

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Posted 4 years ago

“very very happy with my purchase”

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Posted 4 years ago

“Gorgeously soft duvet sets in beautiful colours and lovely, very springy towels. I can't recommend SLS enough.”

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Posted 4 years ago

“Linen bed linen is special.”

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Posted 4 years ago

“I don't find the colours are quite what I thought they would be as seen online.”

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Posted 4 years ago

“Beautiful bedding”

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Posted 4 years ago

“Great quality pillows and cushions. My bed looks and feels lovely.”

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Posted 4 years ago

“I had never bought linen sheets or pillowcases before and was pleased to find the Secret Linen Store. The website was easy to follow and there was lots of advice. I loved the sheets, especially the blue colour. The products were well packed and there was even an interesting newsletter included.”

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Posted 4 years ago

“The bedding is amazing, wonderful quality, and the ethos of the company just adds to it. Customer service is prompt and really attentive too.”

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Posted 4 years ago

“Fine”

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Posted 4 years ago

“I found Secret Linen Store to have excellent customer service, really helpful and prompt”

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Posted 4 years ago

“Excellent service from very pleasant people. I am about to reorder”

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Posted 4 years ago

“Really really fantastic !!! You try linen it’s amazing.”

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Posted 4 years ago

“Game changer! After years of ordinary poplin sheets that never looked or felt good, we are now having solid and cosy nights’ sleep because of the texture and cuddle-like embrace of Secret Linen sheets. We keep telling people how much of a comfort shift these sheets are, but best to try them yourself.”

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Posted 4 years ago

“The bedding is beautiful and the colour is glorious, the parcel was beautifully wrapped and came really quickly”

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Posted 4 years ago

“Bought two pairs of curtains in the last few months and am absolutely chuffed with them. Brilliant service, quality and price.”

Secret Linen Store 5 star review on 15th April 2021

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Posted 4 years ago

“Great size and lovely fabric. Nice and quick delivery, would definitely recommend”

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Posted 4 years ago

“Love these products”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews