Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. We love our aubergine purple pure linen bedding so comfy and the ultimate in easy care😊”

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Posted 4 years ago

“Delivered fast Good looking duvet cover & pillow covers Comfy!”

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Posted 4 years ago

“Loved my Sid striped bed linen set. Got discount so even better. Expensive I suppose but the linen was lovely, even my husband commented that he liked these sheets. They are a little more textured than normal linen, thicker even and feel good quality. I appreciated the newspaper that came with them explaining how and where they were made and how to care for them. I even bought the eco linen wash recommended from Wilton, which smells gorgeous. Good service, came quickly and wrapped in paper not plastic. Would recommend the company to anyone.”

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Posted 4 years ago

“My second purchase Very happy: good quality items, reasonable price”

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Posted 4 years ago

“Excellent service, beautiful bed throw and cushions.”

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Posted 4 years ago

“Good quality Buick delivery”

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Posted 4 years ago

“Consistently superb quality and service. Can’t rate highly enough”

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Posted 4 years ago

“Having always slept in cotton sheets etc I wondered if I would like linen, pleasantly surprised at how much I enjoy sleeping in linen. I prefer the feel of linen and the colours are marvellous. I use a soap liquid for woollens, on a delicate cloths wash and the result is perfect. If you have never tried linen then now is the time to give it a try.”

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Posted 4 years ago

“linen purchased appears excellent quality.”

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Posted 4 years ago

“Excellent quality for both large purchases. Very pleased”

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Posted 4 years ago

“We love the bed linen, a really lovely product. The Delivery came on time no problem. We ordered 100% Linen sets in White and Pink.”

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Posted 4 years ago

“I love my new olive linen sheets - lovely colour, texture and they feel very luxurious. Arrived nice and promptly, beautifully packaged up. Wonderful!”

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Posted 4 years ago

“I ordered extra large bath towels - which are huge, soft and fluffy and stayed so when I washed them. Lovely, look forward to buying more from the Secret Linen Store.”

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Posted 4 years ago

“I am over the moon with my blush linen sheets. Having never had linen before I was intruiged to find out how they would feel and my partner was very dubious. However they are pure luxury, heavier than cotton, yet cooler and definitely no need to iron. Even my boyfriend loves them and that is saying something! Service was great and Secret Linen even collected return for nothing as I live in the middle of nowhere. I will undoubtedly be ordering from them again.”

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Posted 4 years ago

“We recently bought a super king size bed linen set in Olive, the colour is gorgeous but unfortunately the sizing is very off. The fitted sheet constantly comes off the mattress and rumples up and the duvet cover is too big that the corners get lost. The buttons on the duvet cover are poor quality (plastic vs mother of pearl on competitor brands) and they are placed too far apart that the duvet slips out between them.”

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Posted 4 years ago

“Absolutely adore every part of my order! Am especially impressed with the valance, i refuse to buy a cheaper one ever again. Beautiful bedding :)”

Secret Linen Store 5 star review on 19th April 2021

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Posted 4 years ago

“Good quality materials used and the finish and quality control is good. Liked the selection of designs. Packaged in a sustainable way and delivered really quickly via UPS.”

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Posted 4 years ago

“So good, I bought another king size linen duvet cover. Have 2 of these beauties now. They feel amazing against the skin. Very sad not to have received my 2 Tea Pig tea bags in each package!”

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Posted 4 years ago

“Gorgeous products, will definitely be ordering more in the future”

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Posted 4 years ago

“Beautiful soft, high quality linen.”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews