Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time purchase from company on recommendation from friend. Loved my purchase of bed linen and ordered a second set. Arrived beautifully and sustainably packed and enjoyed all the little extras of newsletter and tea bag.”

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Posted 4 years ago

“Beautiful duvet set, exactly as shown on internet. Lovely cotton fabric.”

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Posted 4 years ago

“Amazing customer service and lovely products! I have bought four sets of curtains. I had moved to an address with a new postcode - they sorted this very quickly with the delivery company to ensure there were no issues. They then helped me to select the right colour for another room also. Products are beautiful light and airy!”

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Posted 4 years ago

“Quite excellent linen products and they are so friendly and helpful when you ring needing advice or have a query. Couldn’t recommend them more highly. Cat H”

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Posted 4 years ago

“I have just got a new bed for the spare room, so ii bought some lovely bedding from you , and the woolen throw is gorgeous.”

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Posted 4 years ago

“my pillows are truly the best in my 78 years of buying feather ones. the waiting time for delivery was the only annoying thing. not their fault”

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Posted 4 years ago

“Fantastic linen fabric. So soft. The best I have bought so far :) Also came in beautiful packaging, well done.”

Secret Linen Store 5 star review on 26th February 2021

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Posted 4 years ago

“Beautiful linen, great quality and service. I have recommended Secret Linen to friends and family! Than you”

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Posted 4 years ago

“Gorgeous quality bed-linen. Looks good and feels good!”

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Posted 4 years ago

“Great service, lovely bedding.”

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Posted 4 years ago

“Good quality bed linen that is a sumptuous sleep 😴 thank you 😊”

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Posted 4 years ago

“Lovely pillow cases!”

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Posted 4 years ago

“I’ve bought from the Secret Linen Store, twice now. Both times I’ve been completely satisfied by the standard and quality of they’re products. They arrives well packaged and beautifully presented, its a real treat opening the parcel, and it arrives quickly. Keep up the good work Molly and Harriet.”

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Posted 4 years ago

“Fantastic and friendly customer service”

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Posted 4 years ago

“Thrilled with the quality of my linen. Excellent customer service. There was a mistake with my original order which was immediately rectified with zero inconvenience for me the customer!. Highly recommended!”

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Posted 4 years ago

“Lovely high quality products. Love the linen bed linen”

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Posted 4 years ago

“Made a 2am impulse purchase of linen sheets. Best impulse purchase ever! I am now a linen sheet covert; so soft and comfy. Easy to order and arrived very quickly. Liked their ethics statement too. So pleased to find a conscientious bedding provider.”

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Posted 4 years ago

“I really enjoyed my shopping experience with Secret Linen. The packaging was lovely. The Pebble Grey valance is a great colour.”

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Posted 4 years ago

“Lovely products and delivered promptly too.”

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Posted 4 years ago

“i love the linen bedding so i bought a linen curtain in pink for my new hair studio . its goes perfectly with the new paint and has such a glow with the sun behind it .. and a lovely weight , everyone notices it .”

Secret Linen Store 5 star review on 25th February 2021

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews