Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a two sets of superking bed linens. They were delivered really quickly, wash well and feel absolutely gorgeous. The outer packaging they were delivered in was a novel, eco-friendly idea...a potato sack! A little 'newspaper' enclosed with the bedding explained, amongst other useful info, how all the packaging they use is as eco-friendly as currently possible. The bedding packs themselves were all tied together with cotton ribbon, personalised for Secret Linen Store. I intend to somehow reuse this in a craft project as it's too nice to just throw away. My only criticism; if you're going to include a freebie...one teabag is a little on the stingy side for an order of this value and for 'Superking' bedding. We use a teabag each here!”

Helpful Report

Posted 5 years ago

“Great customer service and product. We just love the look and texture of their washed linen. After purchasing our first set of bed linen we made the mistake of buying a duvet cover from somewhere else and regret it. Definatley sticking to Secret Linen in future.”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“Fabulous quality and lovely company to deal with.”

Helpful Report

Posted 5 years ago

“Thank you to the staff of Secret Linen Store for taking the time to look up my previous orders so that I could re-order fitted sheets to the correct dimensions. This company has great quality products. 5 Stars!”

Helpful Report

Posted 5 years ago

“Beautiful products, packaged nicely and delivered promptly. What more could you ask for.”

Helpful Report

Posted 5 years ago

“Excellent quality products. Great customer service. Fast deliveries. Good choice of delivery partner DPD. Ordered the relaxed denim natural linen blackout curtains (2 pairs). They look and feel fabulous.”

Helpful Report

Posted 5 years ago

“The linens are lovely, soft and snuggly, and the right temperature in winter and summer. I have bought three different sets.”

Helpful Report

Posted 5 years ago

“The best quality bed sets I've had & Great service Definitely would recommendto everyone 😀”

Helpful Report

Posted 5 years ago

“Good size Super King Linen pillowcases. Excellent service :-)”

Helpful Report

Posted 5 years ago

“We love the sheets ...they are the best and feel lovely to sleep between.”

Helpful Report

Posted 5 years ago

“Have just received my 4th order. Quality of the products are amazing. Excellent value for money and lovely designs. Very happy to have discovered Secret Linen Store.”

Helpful Report

Posted 5 years ago

“Luxurious linens and first-class service.”

Helpful Report

Posted 5 years ago

“No problem with service. The sheet I bought felt quite rough , compared to other linen products I have purchased before. I love the duvet, but the sheet feels a little like sleeping on sack cloth.”

Helpful Report

Posted 5 years ago

“Loved the bed linen; beautifully packaged and delivered quickly”

Helpful Report

Posted 5 years ago

“If you prefer to sleep under stiff starched sheets avoid the Secret Linen Store. If however you want to sleep under sensuous bohemian decadence these are the sheets for you. Soft and comforting, gorgeous colours and generous sizing... well worth every penny.”

Helpful Report

Posted 5 years ago

“Arrived on time, beautifully packaged and the nicest bed linen I have ever used, will definitely buy again!”

Helpful Report

Posted 5 years ago

“Over the past twelve months I've ordered and received a duvet and some pillows. Both fabulous. Thank you.”

Helpful Report

Posted 5 years ago

“Great service, great stuff!”

Helpful Report

Posted 5 years ago

“Delighted with bedding and towels. Quality is excellent and delivery was very prompt.”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews