Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great quality!”

Helpful Report

Posted 5 years ago

“Excellent as usuaul”

Helpful Report

Posted 5 years ago

“Incredible, comfortable, beautiful bed linen. I can’t wait to get to bed each night!”

Helpful Report

Posted 5 years ago

“Adore our new bed linen, looking forward to ordering more. Thank you.”

Helpful Report

Posted 5 years ago

“Excellent customer service and good quality fabrics.”

Helpful Report

Posted 5 years ago

“I really liked the brown paper packaging. I really appreciated the little extra gift. I did like the fact that the parcel arrived so quickly. But most of all, I really liked my new towels, even the fact that they were twice as long as they were wide, which I think I prefer to the “squarer” styles from years gone by! Thank you Secret Linen Store.”

Helpful Report

Posted 5 years ago

“It was really difficult to source Mocha coloured balance until I came to Linen Store. Thank you for having a varied range of colours. Size and quality is excellent. Service is excellent thank you”

Helpful Report

Posted 5 years ago

“Ordered a single duvet cover , seems slightly large for the actual duvet but good bed linen.”

Helpful Report

Posted 5 years ago

“I just bought a fitted sheet and mattress protector. Quick delivery, great packaging, complimentary tea and hidden 12% discount on the next purchase. I can't wait to add to my collection”

Helpful Report

Posted 6 years ago

“Lovely quality item - arrived as described.”

Helpful Report

Posted 6 years ago

“Love the quality, love the packaging , Just love the thought and effort, you guys do Great job”

Helpful Report

Posted 6 years ago

“Absolutely beautiful linen- a joy!”

Helpful Report

Posted 6 years ago

“Love this company very high quality linen”

Helpful Report

Posted 6 years ago

“Perfect natural bed linen. I have had two sets and love them both.”

Helpful Report

Posted 6 years ago

“Wonderful linen, delivered as expected and with the environment always in mind. Been enjoying this linen for a few weeks now and can highly recommend.”

Helpful Report

Posted 6 years ago

“Fab bed linen, reasonably priced, beautifully packaged.”

Helpful Report

Posted 6 years ago

“Needed 2 super king-size pillow case's,looked at secret linen website,and found exactly what I was looking for,good quality pillow case,smooth super quality,reasonable price”

Helpful Report

Posted 6 years ago

“Beautiful linen at affordable prices, washes well and changes the look of the room. My go to place for new bed linen every time.”

Helpful Report

Posted 6 years ago

“Great service, love if the duvet cover. Pillow cases could be just a fraction bigger.”

Helpful Report

Posted 6 years ago

“Dear Secret Linen Store Thank you so much for the excellent service through this difficult year, much appreciated. Your linen goods are of a very high quality and nothing is too much trouble for your staff. Have purchased comfy linen sheets snuggly towels and your relaxing lavender candles. Something to look forward to at the end of the day whilst sipping your complimentary lavender tea. Thank you, see you again soon!”

Helpful Report

Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews