Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great quality!”

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Posted 5 years ago

“Excellent as usuaul”

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Posted 5 years ago

“Incredible, comfortable, beautiful bed linen. I can’t wait to get to bed each night!”

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Posted 5 years ago

“Adore our new bed linen, looking forward to ordering more. Thank you.”

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Posted 5 years ago

“Excellent customer service and good quality fabrics.”

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Posted 5 years ago

“I really liked the brown paper packaging. I really appreciated the little extra gift. I did like the fact that the parcel arrived so quickly. But most of all, I really liked my new towels, even the fact that they were twice as long as they were wide, which I think I prefer to the “squarer” styles from years gone by! Thank you Secret Linen Store.”

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Posted 5 years ago

“It was really difficult to source Mocha coloured balance until I came to Linen Store. Thank you for having a varied range of colours. Size and quality is excellent. Service is excellent thank you”

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Posted 5 years ago

“Ordered a single duvet cover , seems slightly large for the actual duvet but good bed linen.”

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Posted 5 years ago

“I just bought a fitted sheet and mattress protector. Quick delivery, great packaging, complimentary tea and hidden 12% discount on the next purchase. I can't wait to add to my collection”

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Posted 5 years ago

“Lovely quality item - arrived as described.”

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Posted 5 years ago

“Love the quality, love the packaging , Just love the thought and effort, you guys do Great job”

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Posted 5 years ago

“Absolutely beautiful linen- a joy!”

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Posted 5 years ago

“Love this company very high quality linen”

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Posted 5 years ago

“Perfect natural bed linen. I have had two sets and love them both.”

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Posted 5 years ago

“Wonderful linen, delivered as expected and with the environment always in mind. Been enjoying this linen for a few weeks now and can highly recommend.”

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Posted 5 years ago

“Fab bed linen, reasonably priced, beautifully packaged.”

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Posted 5 years ago

“Needed 2 super king-size pillow case's,looked at secret linen website,and found exactly what I was looking for,good quality pillow case,smooth super quality,reasonable price”

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Posted 5 years ago

“Beautiful linen at affordable prices, washes well and changes the look of the room. My go to place for new bed linen every time.”

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Posted 5 years ago

“Great service, love if the duvet cover. Pillow cases could be just a fraction bigger.”

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Posted 5 years ago

“Dear Secret Linen Store Thank you so much for the excellent service through this difficult year, much appreciated. Your linen goods are of a very high quality and nothing is too much trouble for your staff. Have purchased comfy linen sheets snuggly towels and your relaxing lavender candles. Something to look forward to at the end of the day whilst sipping your complimentary lavender tea. Thank you, see you again soon!”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews