Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bed linen. I’ve ordered two batches and have washed them a couple of times now. Great quality for the price.”

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Posted 4 years ago

“I had a practical question to ask and I got the advice in almost no time. We love shopping at SLS, everything we bought so far is a dream to sleep in! Thank you”

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Posted 4 years ago

“Absolutely love your bed linen, super quality and designs. I adore diving into slumber with my Sea-green bedding. Please, Hurry up and start delivering to Europe again...Tina (Ireland)”

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Posted 4 years ago

“The waffle towels are fantastic, I bought the larger size and they are huge, excellent quality and value for money, perfect to wrap up in after a relaxing bath. Highly recommend , suitable for the whole family to use. Dry in half the time of a conventional towel and look good too.”

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Posted 4 years ago

“great! reasonable price, great products, shipped promptly!”

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Posted 4 years ago

“Wonderful product. Lovely quality. Love the linen sheets and duvet cover. Good size and the fitted sheet was plenty deep enough to fit our deep mattress easily Washes well A dream not having to iron Thank you”

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Posted 4 years ago

“So glad to have found the Secret Linen Store. Beautiful bedding and great service. Just bought a lovely bed valance after searching everywhere. This one is a little different than offered everywhere else and its fabulous quality.”

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Posted 4 years ago

“Love my set, best thing I have purchased for a long time”

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Posted 4 years ago

“Great products and price too!”

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Posted 4 years ago

“accurate description before I buy reliable delivery environmentally friendly packing informative newspaper”

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Posted 4 years ago

“Love the bedding. Will be back for more”

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Posted 4 years ago

“So many fabulous options - will be returning to site to acquire more bedding”

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Posted 4 years ago

“Absolutely gorgeous, an absolute joy to sleep in. Looks beautiful. Perfect Thankyou 😁”

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Posted 4 years ago

“Lovely firm to shop with. Great correspondence- fun and efficient. No problems returning goods. Website could perhaps say it is possible to have a colour sample in advance of ordering. I like the fact that I wasn’t overwhelmed with choice, and the designs are tasteful.”

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Posted 4 years ago

“Very good quality and wry easy returns process”

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Posted 4 years ago

“I will never use any sheets other than linen, beautiful quality and colour.”

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Posted 4 years ago

“The Secret Linen Store is a great place. I made a silly error when I ordered the wrong size duvet cover and sheet but Molly and Harriet fixed the problem with much aplomb and grace, putting everything right within a day or two. The linen itself is superb! I’ve never slept in a more comfortable bed and I just LOVE the feel and texture of linen, it’s miles better than cotton. I’m really glad I made the switch to linen and I’m very grateful to the Secret Linen Store”

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Posted 4 years ago

“Very pleased indeed with the bed linen. Very good service and beautifully packaged on delivery.”

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Posted 4 years ago

“The duvet cover I ordered didn’t suit my bedroom. It was excellent quality and well packed. I was allowed to return it for free, and had a quick refund.”

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Posted 4 years ago

“An excellent company to purchase excellent quality products from. Delivery times are again excellent. I will certainly buy again from the Secret Linen Store”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews