Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful bed linen. Friendly service. Efficient Delivery times.”

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Posted 4 years ago

“Great quality linen and excellent recyclable packaging.”

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Posted 4 years ago

“Excellent quality and excellent service as always Thanks! :)”

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Posted 4 years ago

“The linen curtains are stunning . I needed advice and received it within the hour . I couldn’t fault the product or service and would highly recommend The Secret Linen Store”

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Posted 4 years ago

“Great products, fast delivery. I’ve had lots of bed linen from Secret linen company and I’m never disappointed.”

Secret Linen Store 5 star review on 16th June 2021

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Posted 4 years ago

“Love it ,very good quality products”

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Posted 4 years ago

“Bought a king size duvet and pillow cases in Sea Green linen. Colour exactly as expected, very comfortable and beautiful. Very pleased.”

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Posted 4 years ago

“Excellent quality and quick delivery. Would use again.”

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Posted 4 years ago

“Great product available at this shop. Service is wonderful and I love my linen bedding so much I have ordered a second set! Highly recommend!”

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Posted 4 years ago

“I love everything about this company….and your linens are just gorgeous. Many thanks.”

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Posted 4 years ago

“Wonderful products and brilliant service. I now have linen, tiny stripe, patterned and basic bed linen. Love it all but must confess tiny stripe (I have 3 colours) is my favourite.”

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Posted 4 years ago

“Very friendly staff who were more than willing to give advice. Not pushy at all. Recommended :-).”

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Posted 4 years ago

“Quick delivery and a fabulous quality product. Really generous dimensions and the fabrics are gorgeous.”

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Posted 4 years ago

“Good aftercare service if something goes wrong with delivery which is not their fault very supportive in dealing with the issue Excellent customer service Towels are first class they dry out quick they are the best towels I’ve owned shall be a returning customer to get more they are a good quality item at very reasonable prices excellent buy”

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Posted 4 years ago

“Amazing customer service and incredible product. I couldn’t be happier with the gorgeous curtains I bought from Secret Linen and will be buying more products from them in the future.”

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Posted 4 years ago

“Lovely soft colours and fabric Classy, understated luxury!”

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Posted 4 years ago

“So pleased with my new linen bedding, so cool and comfortable.”

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Posted 4 years ago

“Lovely quality pillowcases,and very impressed with packaging. I will definitely shop with you again.”

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Posted 4 years ago

“Great service - on time and delivered in lovely package. Really soft, perfect fit and has gone down really well!”

Secret Linen Store 5 star review on 14th June 2021

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Posted 4 years ago

“Had my emperor bedding from here before and it’s fabulous . Would definitely recommend . Great quality and service . Bit Pricey but worth it .”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews