Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff are very helpful and kind. Would definitely buy from this company again.”

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Posted 4 years ago

“Lovely products. My husband and I are delighted with our linen bedding, it is so cosey, comfortable and generous in size. The fitted sheets are impossible to iron so I gave up but still had a challenge trying to fold them neatly. A small price to pay for these gorgeous sheets.”

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Posted 4 years ago

“Loving the linen sheet - well put together, comfy and robust. Also liking the secret linen store’s approach to sustainability.”

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Posted 4 years ago

“Personal Attention and care to detail are their bywords. Fabulous quality of their linen if gorgeous to sleep in. It launders easily. Thoroughly recommend”

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Posted 4 years ago

“great service”

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Posted 4 years ago

“Easy to order exactly what you require, delivered promptly in eco friendly packaging. Absolutely beautiful linen bedding 😍. Sizes are generous too. What’s not to like? 😁”

Secret Linen Store 5 star review on 14th June 2021

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Posted 4 years ago

“Omg where do I start. The quality of their products you won't find anywhere. The personal service whenever you call. Only wish they would do linen clothes I would be their best customer. Thankyou for transforming my home.”

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Posted 4 years ago

“Very pleased with my pretty pink curtains”

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Posted 4 years ago

“Fast delivery, top quality and a sensible price. Happy repeat customer.”

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Posted 4 years ago

“Really happy with all bedding bought, very professional/helpful and I like their selling approach.”

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Posted 4 years ago

“Now bought the matching fitted sheet as an addition to the duvet cover and pillow cases - looks great in my 22year old sons room with his black furniture but my 3 daughters all like it too / calming natural colours . Very pleased - washed easy , light tumble dry and it’s back on the bed .”

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Posted 4 years ago

“The standard of the set of towels that I bought, as excellent as bed linen previously purchased. Thank you again, your products have pleased once me again. Xx. Well done xx”

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Posted 4 years ago

“Linen arrived on time and was really beautiful. Thank you”

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Posted 4 years ago

“Order arrived sooner than expected. Very pleased with quality of bedlinen, especially the linen which I’ve never bought before. Will be ordering a quilt in due course.”

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Posted 4 years ago

“Fabulous quality and great presentation, very happy with purchases”

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Posted 4 years ago

“Great quality”

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Posted 4 years ago

“I just love this bed linen !! Excellent service with quick delivery. I have bought 2 more sets now.”

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Posted 4 years ago

“Beautiful linen, girls very nice to speak too. Excellent service.”

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Posted 4 years ago

“I already sent a complimentary e-mail some weeks ago and I also asked for my surname to be amended to Perry not Perty as per this notification. I was informed the amendment had been done but it would appear not to have been actioned.”

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Posted 4 years ago

“The throw/ quilt that I ordered was absolutely lovely,colour was right but it proved to be too heavy for my needs. Your returns service was easy and I had an acknowledgment and a refund very quickly. Thank you.”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews