Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think the linens are beautiful quality and colours. I have been very impressed by the helpfulness of Molly and Harriet over an exchange I wanted to make - all carried out very efficiently and with a quick turnaround even in this pandemic. Thank you to you both.”

Helpful Report

Posted 5 years ago

“Excellent product and excellent service as always !”

Helpful Report

Posted 5 years ago

“Superb...and we will come back for more...”

Helpful Report

Posted 5 years ago

“I love my new bedlinen, great quality and looks fresh and stylish. Would definitely buy again!”

Helpful Report

Posted 5 years ago

“Excellent service, lovely design and top quality! Looking forward to buying my next bedding set!”

Helpful Report

Posted 5 years ago

“Lovely linen bedding with a good weight to it in beautiful colours that can be combined many different ways. We had a freak problem with one item in our first order which was dealt with speedily and with no quibble. Highly recommend both the products and the customer service.”

Helpful Report

Posted 5 years ago

“Excellent service, quick delivery. I certainly will be buying my bedding from Secret Linen Store from now on and the little extra touches in my parcel were lovely.”

Helpful Report

Posted 5 years ago

“Brilliant service and the quality of the 100% linen bedding is amazing!”

Helpful Report

Posted 5 years ago

“Excellent quality! I’m very happy with my order :)”

Helpful Report

Posted 5 years ago

“Have bought several items now as we have an obscure bed size and not many places stock the size we need. The quality is wonderful and items usually arrive within a couple days. Will definitely use them again and definitely recommend.”

Helpful Report

Posted 5 years ago

“High quality linen. Generously cut fitted sheets., no “fighting” to get them on the bed.”

Helpful Report

Posted 5 years ago

“I love our bed linen from the Secret Linen Store. Great quality, good to wash. Fantastic service from the team at the store. Nothing is too much problem. I won't hesitate to repurchase from the store. Thank you for providing such a great product and replacement so swiftly in such difficult times.”

Helpful Report

Posted 5 years ago

“Outstanding product- we love our linen bedding and matched by outstanding customer service! Helpful , warm and friendly staff only too willing to help.”

Helpful Report

Posted 5 years ago

“We really liked the bed linen we bought. The fabric is very good quality and the teal colour is stunning. The parcel came delivered beautifully wrapped with a little tea sachet as a little present. I loved them so much that I ordered another one in duck egg colour. Lovely goods and service.”

Helpful Report

Posted 5 years ago

“Love my new quilt covers and pillow cases, so soft. Mix and match colours great. And no ironing!!”

Helpful Report

Posted 5 years ago

“Excellent service, excellent products.”

Helpful Report

Posted 5 years ago

“Fabulous service great quality”

Helpful Report

Posted 5 years ago

“Love their linen range. Now have two sets ..... 💕”

Helpful Report

Posted 5 years ago

“Would never go anywhere else for my linen . Fantastic service, beautifully wrapped too . Just love it 💕”

Helpful Report

Posted 5 years ago

“Great quality and lovely design”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews