Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely delighted with my new bed linen.”

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Posted 5 years ago

“Excellent quality, excellent service. Highly recommend!”

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Posted 5 years ago

“Very good service and gorgeous linen”

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Posted 5 years ago

“We absolutely love the curtains.. beautiful quality and really really good colour match to the picture online...would definitely come to secret linen store again I actually have my eye on some beautiful bedding.”

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Posted 5 years ago

“Fabulous bedding the delivery service is great and they post out in paper always good”

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Posted 5 years ago

“The 100% linen bedding takes sleep to another level! It is so comfortable and you sleep far better. Cotton starts off cold then gets too warm in summer whereas the linen bedding is perfect all night long. I don't think I will ever go back to my cotton bed linen - I'm hooked!! Have already recommended it to others.”

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Posted 5 years ago

“Found this store online. Great website, beautiful products and fantastic service.”

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Posted 5 years ago

“Great service great quality great price”

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Posted 5 years ago

“Another package of gorgeous bedding arrived promptly. As always, the quality was excellent and the sleep experience greatly enhanced!”

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Posted 5 years ago

“One very happy customer!! Beautifully packed , arrived promptly and product just as it said it would be. Would definitely recommend Thank you”

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Posted 5 years ago

“Used your company several times. Prompt delivery. Everything ordered has been excellent. Good quality linen that washes well and stands the test of time”

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Posted 5 years ago

“Placed several orders with Secret Linen now, very pleased with the overall experience. Great quality, quick delivery. Goods arrive beautifully presented. You feel like you getting personal service. Also had to return some items that I had wrongly ordered. Free return, quickly reimbursed. Will definitely be using again. W”

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Posted 5 years ago

“We love the bed linen”

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Posted 5 years ago

“Lovely quality goods which are far better than John Lewis. I shall return for more of your products! Kind regards, Sue Palin”

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Posted 5 years ago

“Lovely, good quality stuff. Just bought some luxury towels which are a dream after a shower”

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Posted 5 years ago

“Great customer onsite experience. Got what I needed.”

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Posted 5 years ago

“Nice products. Good service.”

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Posted 5 years ago

“I bought the Lazy Lola duvet and pillowcases and they're brilliant, the lace details is gorgeous and they are both super soft. Recommending to friends and family x”

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Posted 5 years ago

“Excellent product, excellent customer service.”

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Posted 5 years ago

“Easy to use website; great environmentally friendly packaging; quick delivery; absolutely BEAUTIFUL bed linen! I love it. Highly recommend Secret Linen Store.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews