Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality, fantastic Customer service & speedy delivery A five star Company”

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Posted 5 years ago

“Delighted with the quality and size is generous, the linen sheets are a dream to sleep on”

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Posted 5 years ago

“Great, though they need washing as have lots of linen threads hat need to be washed off... that’s my only reservation”

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Posted 5 years ago

“Lovely products, prompt service done with a smile. Great company.”

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Posted 5 years ago

“It arrived promptly and was exactly what I wanted.”

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Posted 5 years ago

“Lovely linen, just like the pictures on line. Quick delivery, came in lovely eco brown paper packaging. Will definitely use again.”

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Posted 5 years ago

“Gorgeous product, wonderful service. Thank you.”

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Posted 5 years ago

“the bed linen I ordered arrived today and I am so delighted with the quality and finish of the duvet cover and pillow cases. I was also looking for bedlinen made in Portugal and so surprised with the fantastic value for money, considering the excellent quality of the product. thank you and from now on, I will order from you.”

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Posted 5 years ago

“Nicely presented website and helpful fast responses to queries.”

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Posted 5 years ago

“Lovely products and prompt delivery”

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Posted 5 years ago

“I've been waiting to do this review after sleeping a few nights under my new linen bedding set - fabulous; duvet cover, fitted sheet, pillowcases. So comfy and gorgeous on the skin. I shall definitely buy more at a future date. I bought white but might try a colour next time. I've not washed them yet but I can't see there being a problem.”

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Posted 5 years ago

“A good choice of colours and speedy delivery”

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Posted 5 years ago

“Beautiful, comfortable linen sheets have really smartened up my bedroom. Great service and great sheets.”

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Posted 5 years ago

“Fantastic product ! I will be back for more”

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Posted 5 years ago

“eco-friendly packaging and great service”

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Posted 5 years ago

“Excellent customer service, queries answered efficiently, delivery brilliant and most of all a fantastic product. All purchases were 100% Linen bedding.”

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Posted 5 years ago

“Great product, speedy delivery and wonderfully packaged. Thank you ”

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Posted 5 years ago

“Loved the pillows case and the packaging was beautiful”

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Posted 5 years ago

“Bought two different items, both lovely.”

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Posted 5 years ago

“I purchased two fitted sheets for a European King which can be a tricky size to find. They came beautifully packaged and are lovely and crisp, a joy to lie on! Highly recommended!”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews