Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love both sets of Linen bedding I bought... Delivery was also quick even during the current covid climate. Thank you”

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Posted 5 years ago

“Lovely pillow cases. Very happy.”

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Posted 5 years ago

“This is the second llinen set of bed linen we have bought from secret linen. We are fussy and all I can say is they are our all time favourites! They are super soft, beautiful quality and so much nicer than all the Egyptian cotton money can buy!”

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Posted 5 years ago

“The items arrived in good time and are just the job.”

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Posted 5 years ago

“Super quick delivery. Gorgeous duck egg blue colour. And so soft and comfortable.”

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Posted 5 years ago

“Very pleased! And quick delivery 😃”

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Posted 5 years ago

“Very efficient service, all good. The only thing I would say, I bought the duck egg blue linen duvet cover and matching pillowcases. The colour is not quite what I would call duck egg blue, more of a sage green. I was so keen to try them out that they were on the bed before I properly noticed!”

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Posted 5 years ago

“I love everything I’ve bought from you - sheets, duvet covers, pillowcases and curtains. I’d been searching for linen bedding for years and then I discovered you! I don’t have to search anymore. Now all my bedrooms have beautiful linen bedding (fabulous colours) which my family and friends love. Thank you”

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Posted 5 years ago

“Excellent quality curtains!”

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Posted 5 years ago

“Love the quality. We adore the quality and love the whole personal touch being warm and caring . You guys are like pals . Alan and Joanne”

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Posted 5 years ago

“From the well designed website which was easy to look around, the colour choice of the linen bed covers was beautiful. I’m so pleased that they’re as lovely in real life. So pleased with my dears green bed set, curtains and pillows”

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Posted 5 years ago

“High quality . Good service”

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Posted 5 years ago

“Beautiful quality, great service.”

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Posted 5 years ago

“Love the satin finish on my bed linen. Still waiting for fashion to change so I can buy satin finish in CREAM. So missing it”

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Posted 5 years ago

“Very good personal service, and good quality.”

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Posted 5 years ago

“Excellent service & fabulous quality!!”

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Posted 5 years ago

“Website easy to use, delivery was fast and well packaged”

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Posted 5 years ago

“Very swift efficient service and high quality products. I would definitely recommend this online service and will use them again.”

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Posted 5 years ago

“I bought some colourful flat Linen bed sheets.. they are gorgeous... lovely to sleep in. The sheets can also be used as a bedspread. Dispatch of order was fast. I love this company band it’s products. I just wish I had more money to spend😊 happy customer”

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Posted 5 years ago

“I am really pleased with my bed linen. It has a lovely soft feel and is a high quality material. It also needs only minimum iron (and you can get away without ironing). I would definitely recommend this product.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews