Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This bed linen is lovely. We’ve ordered A duck egg duvet cover and pillow cases, and then a cream flat sheet and pillow cases. Both orders arrived quickly at the time stated. The bedding is cosy, soft and beautifully cool in this hot weather. I intend to but more....thank you. X”

Helpful Report

Posted 5 years ago

“Lovely quality bed linen in a beautiful duck egg green. I appreciated the detailed care instructions enclosed. Very prompt delivery too. Thank you.”

Helpful Report

Posted 5 years ago

“Lovely quality bedding and excellent service. I will buy more!”

Helpful Report

Posted 5 years ago

“Fabulous quality and really soft and comfy to sleep on. Delivery and customer service was great too. We will be ordering from them again.”

Helpful Report

Posted 5 years ago

“I really enjoyed my shopping with Secret Linen Store. Good prices for high quality products(I’ve only used linen products but pretty sure other cotton bedding should be nice too!). They were very quick to respond to my enquires which is such a good service and I could feel they do care about their customer. I loved the package they beatifully prepared and had to take a picture of it to show it to my friends. From A to Z, I really like Secret Linen Store and will definitely go back to buy other stuff. Strongly recommended!! You will find it same too!”

Helpful Report

Posted 5 years ago

“Beautiful linen in a wide range of colours. Lovely and soft even after laundering. Very helpful staff and quick delivery (which came beautifully packaged). Great company, great bedding and highly recommended.”

Helpful Report

Posted 5 years ago

“Love receiving a Secret Linen parcel... all packaged beautifully and that’s before you get down to the glorious linens you’ve ordered!”

Helpful Report

Posted 5 years ago

“Great product, speedy delivery and beautifully packaged. ”

Helpful Report

Posted 5 years ago

“I simply LOVE my new linen bedding ,delivery was fast parcel presented nice & Jessica was SO helpful over the phone . Wont hesitate to Tell all my friends & family about the secret linen Store *****”

Helpful Report

Posted 5 years ago

“Friendly, efficient service with a lovely attitude and modern, personable outlook. Contact was both in writing and by phone. I’d definitely buy again. So pleased!! 😁 👏👍”

Helpful Report

Posted 5 years ago

“Quick delivery and lovely packaging.”

Helpful Report

Posted 5 years ago

“Excellent as ever. Used Secret Linen a number of times now. Always really pleased with service and products. Will definitely use again.”

Helpful Report

Posted 5 years ago

“really good service.The duvet colour was just has its shown really pleased with it.”

Helpful Report

Posted 5 years ago

“Excellent service. Excellent product!”

Helpful Report

Posted 5 years ago

“A lovely and prompt service with beautiful bed linen”

Helpful Report

Posted 5 years ago

“Fabulous 100% linen bedding. Excellent service. Gave reordered second set.”

Helpful Report

Posted 5 years ago

“Super helpful team when I had some issues (of my own causing). The bedding is absolutely gorgeous as well.”

Helpful Report

Posted 5 years ago

“Great quality, fast service.”

Helpful Report

Posted 5 years ago

“The bed linen is everything I’d hoped for. Good quality , lovely natural colour and most importantly soft and comfortable next to my skin. Service was cheerful , timely and clear. No complaints.”

Helpful Report

Posted 5 years ago

“Very prompt delivery under the circumstances !Excellent quality and beautifully packaged x”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews