Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, nice quality.”

Helpful Report

Posted 5 years ago

“Great service. Good eco packaging. Lovely sheets.”

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Posted 5 years ago

“Happy with order, quality and delivery times.”

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Posted 5 years ago

“Purchased a duvet cover and pillow case. It came exactly as advertised. Good quality product, and delivered with a couple of days. Would but from this company again. Very pleased”

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Posted 5 years ago

“Beautiful linen bedding and lovely people to deal with. I’m thrilled with my new bedding”

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Posted 5 years ago

“Excellent service and linens!”

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Posted 5 years ago

“Great quality linen. I highly recommend this company. I will certainly purchase from them again”

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Posted 5 years ago

“I am very pleased with my duvet sets. They arrived on time & were presented beautifully. I will definitely buy from you again. Thank you.”

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Posted 5 years ago

“I bought two valances and they are absolutely perfect. Great quality cotton and well made. Would recommend.”

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Posted 5 years ago

“So pleased with my bedding, cushions and throw from Secret Linen Store. They arrived beautifully wrapped and look so stylish in my main bedroom. I've ordered another set since and couldn't be more happy.”

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Posted 5 years ago

“What a find !! Fabulous linens and wonderful presentation.”

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Posted 5 years ago

“Hi Molly & Harriet, I was so impressed with your service, you kept me updated from start to finish. I absolutely love everything that I ordered, 2 lots of bed linen, a duvet and pillows. I would highly recommend your service, keep up the good work :)”

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Posted 5 years ago

“Lovely quality and feels great next to your skin, washes well and the colour is as shown. Very happy with my purchase”

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Posted 5 years ago

“Lovely bedlinen, beautifully packaged.”

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Posted 5 years ago

“It was just what I was looking for, well made and looks perfect to brighten up my bedroom. Fast delivery and well packaged. Thank you”

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Posted 5 years ago

“Most gorgeous sheets and curtains i have ever had 💓”

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Posted 5 years ago

“Lovely product and beautiful packaging ! Haven’t slept so well in years !”

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Posted 5 years ago

“Quality ok, but customer understanding very poor. By second delivery expected same discount and free of charge delivery , because you did not had the item in stock.”

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Posted 5 years ago

Hello Hendrick Thank you so much for reviewing your recent order with us. We are so very sorry to hear this, please forgive us. We can of course have this sorted out for you now - if this is the case on your next order, please let us know and we can get this discount applied at the time of the original order and sort the delivery. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 5 years ago

“Great product and efficient service”

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Posted 5 years ago

“Service from the secret linen store was excellent. The quality of the bedding is beautiful and I love the packaging. The only thing I would say was that the lace detail of the bedding that I purchased (lacy lola) was a bit lost on the super king, it would probably work much better on the single.”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews