Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just the colour we were looking for. Very good quality and good service and delivery . We will be ordering a second set very soon. Thank you”

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Posted 5 years ago

“Great service and excellent quality”

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Posted 5 years ago

“We bought this for my eldest son when we decorated his new room. Really wanted just organic or sustainable bedding. We ordered this one and he is absolutely delighted. It’s so soft and comfortable to sleep in. The colour is lovely and very high quality. Packaging was lovely and he felt very special getting his parcel through the post. I highly recommend and would buy more when I need more.”

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Posted 5 years ago

“I was blown away by the outstanding customer service. The products are exceptional quality, with the web site true to colour. Wonderful packaging and attention to detail with every aspect of my purchase. I cant wait to shop with this company again.”

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Posted 5 years ago

“I have used Secret Linen for the last two years and find their bedding to be of excellent quality. I love the feel of the linen so much that I struggle to settle down and enjoy sleeping when away from home. Lovely linen and I cannot imagine changing to another company now that I have found them.x”

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Posted 5 years ago

“The products are of very high quality and are beautifully presented”

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Posted 5 years ago

“I have ordered a few times with the Secret Linen Store and would not go anywhere else for bed linen anymore. Superb quality, great colors, fast delivery, nicely packaged. A rare find!”

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Posted 5 years ago

“Very good quality products ,super quick delivery ,very reasonable prices and lovely staff definitely recommend them”

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Posted 5 years ago

“A great company that I'd recommend to anyone We got covers as well as feather pillows and a feather duvet from them. Absolutely love them. They are so beautiful. The service was also good, emails are quick and friendly! Both times we ordered they delivered on their time estimate.”

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Posted 5 years ago

“Excellent service, wonderful product, I’ll use you again. Thank you for your help.”

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Posted 5 years ago

“my experience with the store was fine - the delivery also.”

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Posted 5 years ago

“Execellent product, quality and colour as i expected. The valance fits and looks great. Packaging was great, loved the bonus tea bag. Will definitely buy again from SLS.”

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Posted 5 years ago

“Recently bought some linen curtains which are very good quality and look lovely in my son’s bedroom. Have previously bought bed linen which was also lovely. Highly recommended!”

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Posted 5 years ago

“Beautiful linen. I haven't used it yet but the blush pink is just so lovely and dreamy and is of great quality! This is a quality company”

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Posted 5 years ago

“Excellent service and products. The duvet cover and pillowcases that I purchased are beautiful and made from quality fabrics. Thank you”

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Posted 5 years ago

“Excellent service as always. Great quality. Wish you had a bit more stock as I would love a couple of navy tiny stripe pillow cases to go with the square ones I have.”

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Posted 5 years ago

“quality gear & good service !”

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Posted 5 years ago

“Lovely bedding and a great nights sleep. The service is excellent and the delivery quick. Highly recommend”

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Posted 5 years ago

“Very enjoyable shopping. Very helpful and professional. Excellent quality bedding and curtains.”

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Posted 5 years ago

“Good quality bedding delivered in good time!”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews