Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just know I sleep better with my head on these delicious linen pillowcases!”

Helpful Report

Posted 5 years ago

“Lovely soft bed linen, what more can be said?”

Helpful Report

Posted 5 years ago

“I made a mistake whilst ordering and Secret Linen Store went out of their way to make sure I received what I really wanted. I will certainly deal with them again”

Helpful Report

Posted 5 years ago

“The website is good but I was very disappointed with my order. I have emailed you with the details. I look forward to hearing from you soon.”

Helpful Report

Posted 5 years ago

“Lovely linen bedding”

Helpful Report

Posted 5 years ago

“Prompt service,Excellent presentation ,quality very good. Couldn't fault a thing .”

Helpful Report

Posted 5 years ago

“Excellent quality products and customer service.”

Helpful Report

Posted 5 years ago

“Great pictures of linens and they were very good in communication regarding order and shipment .”

Helpful Report

Posted 5 years ago

“Lovely new bedding feels summery”

Helpful Report

Posted 5 years ago

“Beautiful products, beautifully presented. A great company to deal with.”

Helpful Report

Posted 5 years ago

“Very good prompt service and delivery and very happy with the quality of the bedding.”

Helpful Report

Posted 5 years ago

“I am really pleased with my linen sheets. The colour, blush pink, was perfect and they are of excellent quality. They arrived within a short while of ordering.”

Helpful Report

Posted 5 years ago

“Good quality”

Helpful Report

Posted 5 years ago

“I love the curtain I've ordered. The product quality was superb! When I decorate another room then I will definitely reorder another curtain and bed linens from you again for sure. Every colours look so pretty, so it's difficult to choose! It's shame that their refund process was a bit poor. (I needed to return some of my order) They couldn't find my return even I've provided my return label. They said one of the digits was wrong which I printed out from their return site. They said it happens sometimes but if they aware of the problem then they should fix it.”

Helpful Report

Posted 5 years ago

“Excellent service and quality items”

Helpful Report

Posted 5 years ago

“Very pleased. Nice material which doesn’t need ironing.”

Helpful Report

Posted 5 years ago

“Lovely products, nicely packaged and a joy to use.”

Helpful Report

Posted 5 years ago

“I love our new white seersucker bedding. It’s so comfy especially in the warm weather & I love the matching herringbone throw & cushion. This is the second lot of bedding Bought from Secret Linen. The quality is excellent & the service exceptional. I’m sure I’ll be back for more.”

Helpful Report

Posted 5 years ago

“The site has a good variety of plain and patterned contemporary options. Would recommend.”

Helpful Report

Posted 5 years ago

“gorgeous bed linen, sleep so well in such lovely linen, thank you. The tea is a lovely thought”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews