Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just know I sleep better with my head on these delicious linen pillowcases!”

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Posted 6 years ago

“Lovely soft bed linen, what more can be said?”

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Posted 6 years ago

“I made a mistake whilst ordering and Secret Linen Store went out of their way to make sure I received what I really wanted. I will certainly deal with them again”

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Posted 6 years ago

“The website is good but I was very disappointed with my order. I have emailed you with the details. I look forward to hearing from you soon.”

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Posted 6 years ago

“Lovely linen bedding”

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Posted 6 years ago

“Prompt service,Excellent presentation ,quality very good. Couldn't fault a thing .”

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Posted 6 years ago

“Excellent quality products and customer service.”

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Posted 6 years ago

“Great pictures of linens and they were very good in communication regarding order and shipment .”

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Posted 6 years ago

“Lovely new bedding feels summery”

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Posted 6 years ago

“Beautiful products, beautifully presented. A great company to deal with.”

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Posted 6 years ago

“Very good prompt service and delivery and very happy with the quality of the bedding.”

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Posted 6 years ago

“I am really pleased with my linen sheets. The colour, blush pink, was perfect and they are of excellent quality. They arrived within a short while of ordering.”

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Posted 6 years ago

“Good quality”

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Posted 6 years ago

“I love the curtain I've ordered. The product quality was superb! When I decorate another room then I will definitely reorder another curtain and bed linens from you again for sure. Every colours look so pretty, so it's difficult to choose! It's shame that their refund process was a bit poor. (I needed to return some of my order) They couldn't find my return even I've provided my return label. They said one of the digits was wrong which I printed out from their return site. They said it happens sometimes but if they aware of the problem then they should fix it.”

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Posted 6 years ago

“Excellent service and quality items”

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Posted 6 years ago

“Very pleased. Nice material which doesn’t need ironing.”

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Posted 6 years ago

“Lovely products, nicely packaged and a joy to use.”

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Posted 6 years ago

“I love our new white seersucker bedding. It’s so comfy especially in the warm weather & I love the matching herringbone throw & cushion. This is the second lot of bedding Bought from Secret Linen. The quality is excellent & the service exceptional. I’m sure I’ll be back for more.”

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Posted 6 years ago

“The site has a good variety of plain and patterned contemporary options. Would recommend.”

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Posted 6 years ago

“gorgeous bed linen, sleep so well in such lovely linen, thank you. The tea is a lovely thought”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews