Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased two sets of the linen sheets and I am in love! So soft, incredible colors, and easy to care for. Could not be more pleased.”

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Posted 5 years ago

“Wonderful products and service”

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Posted 5 years ago

“I love my Blush pink duvet and pillow cases, they feel wonderful and wash well also and have just ordered the small pin striped Blush pink set also. Bridget A”

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Posted 5 years ago

“The best bedding ever, absolutely love it. Will never go back to ordinary cotton covers again after the sheer soft comfort of the washed linen, it’s amazing.”

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Posted 5 years ago

“quality and service are amazing !”

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Posted 5 years ago

“I love my new bedding. Have been using it for about a month now and what I can say is that it's incredibly difficult to get out of bed!”

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Posted 5 years ago

“Beautiful bedding. Fast responses to queries. Fabric samples which helped me to check colours and matching. A really good company and I would buy all my bedding from them.”

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Posted 5 years ago

“Great customer service, knowledgeable about the products.”

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Posted 5 years ago

“Love my new sheet, beautiful colour. The linen is slightly rougher than some I've had before but I like that and it will soften. Good price for pure linen and quick delivery. I would buy again from Secret Linen.”

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Posted 5 years ago

“Bed linen is beautifully made and finished and feels so soft. Towels are thick and soft, excellent quality. Delivery was quick and eco-friendly with lovely little touches. Thank you so much. I’ll be back!”

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Posted 5 years ago

“This bed linen is lovely. We’ve ordered A duck egg duvet cover and pillow cases, and then a cream flat sheet and pillow cases. Both orders arrived quickly at the time stated. The bedding is cosy, soft and beautifully cool in this hot weather. I intend to but more....thank you. X”

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Posted 5 years ago

“Lovely quality bed linen in a beautiful duck egg green. I appreciated the detailed care instructions enclosed. Very prompt delivery too. Thank you.”

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Posted 5 years ago

“Lovely quality bedding and excellent service. I will buy more!”

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Posted 5 years ago

“Fabulous quality and really soft and comfy to sleep on. Delivery and customer service was great too. We will be ordering from them again.”

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Posted 5 years ago

“I really enjoyed my shopping with Secret Linen Store. Good prices for high quality products(I’ve only used linen products but pretty sure other cotton bedding should be nice too!). They were very quick to respond to my enquires which is such a good service and I could feel they do care about their customer. I loved the package they beatifully prepared and had to take a picture of it to show it to my friends. From A to Z, I really like Secret Linen Store and will definitely go back to buy other stuff. Strongly recommended!! You will find it same too!”

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Posted 5 years ago

“Beautiful linen in a wide range of colours. Lovely and soft even after laundering. Very helpful staff and quick delivery (which came beautifully packaged). Great company, great bedding and highly recommended.”

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Posted 5 years ago

“Love receiving a Secret Linen parcel... all packaged beautifully and that’s before you get down to the glorious linens you’ve ordered!”

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Posted 5 years ago

“Great product, speedy delivery and beautifully packaged. ”

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Posted 5 years ago

“I simply LOVE my new linen bedding ,delivery was fast parcel presented nice & Jessica was SO helpful over the phone . Wont hesitate to Tell all my friends & family about the secret linen Store *****”

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Posted 5 years ago

“Friendly, efficient service with a lovely attitude and modern, personable outlook. Contact was both in writing and by phone. I’d definitely buy again. So pleased!! 😁 👏👍”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews