Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality linen. I highly recommend this company. I will certainly purchase from them again”

Helpful Report

Posted 5 years ago

“I am very pleased with my duvet sets. They arrived on time & were presented beautifully. I will definitely buy from you again. Thank you.”

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Posted 5 years ago

“I bought two valances and they are absolutely perfect. Great quality cotton and well made. Would recommend.”

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Posted 5 years ago

“So pleased with my bedding, cushions and throw from Secret Linen Store. They arrived beautifully wrapped and look so stylish in my main bedroom. I've ordered another set since and couldn't be more happy.”

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Posted 5 years ago

“What a find !! Fabulous linens and wonderful presentation.”

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Posted 5 years ago

“Hi Molly & Harriet, I was so impressed with your service, you kept me updated from start to finish. I absolutely love everything that I ordered, 2 lots of bed linen, a duvet and pillows. I would highly recommend your service, keep up the good work :)”

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Posted 5 years ago

“Lovely quality and feels great next to your skin, washes well and the colour is as shown. Very happy with my purchase”

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Posted 5 years ago

“Lovely bedlinen, beautifully packaged.”

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Posted 5 years ago

“It was just what I was looking for, well made and looks perfect to brighten up my bedroom. Fast delivery and well packaged. Thank you”

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Posted 5 years ago

“Most gorgeous sheets and curtains i have ever had 💓”

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Posted 5 years ago

“Lovely product and beautiful packaging ! Haven’t slept so well in years !”

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Posted 5 years ago

“Great product and efficient service”

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Posted 5 years ago

“Service from the secret linen store was excellent. The quality of the bedding is beautiful and I love the packaging. The only thing I would say was that the lace detail of the bedding that I purchased (lacy lola) was a bit lost on the super king, it would probably work much better on the single.”

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Posted 5 years ago

“Outstanding customer service and wonderful linen bedding! A winning combination”

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Posted 5 years ago

“Good experience ordering from Secret Linen Store. Genuinely think I’m sleeping better since their cotton pillow cases & sheets have been on the bed! Lovely packaging too!”

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Posted 5 years ago

“Lovely quality, good service.”

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Posted 5 years ago

“The pillow I ordered, despite the lengthy delivery window, was worth the wait. It's gorgeous.”

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Posted 5 years ago

“Very impressive! In the past, I have ordered two fitted sheets and they have been the most comfortable bed linen I’ve ever slept in. Most recently, I ordered another fitted sheet together with a mattress protector and realised I had ordered the wrong colour for the fitted sheet after I had confirmed and paid. I then phoned the company and one of the ladies was very helpful and attentive. Excellent service I would say. Thank You Ladies and well done!”

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Posted 5 years ago

“I ordered three sets of towels and they are wonderful, the quality is second to none. The customer service provided throughout has been exceptional and I wouldn’t hesitate to order again, very impressed!”

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Posted 5 years ago

“Highly recommend, superb quality, choice of products, impeccable customer service”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews