Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The softest and easiest to iron sheets and pillow cases we’ve ever bought ...feel very comfortable and silky to sleep in....”

Helpful Report

Posted 5 years ago

“Excellent, would highly recommend, linen duvet cover is soft and warm and my husband loves it!”

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Posted 5 years ago

“Fast and efficient”

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Posted 5 years ago

“I’ve placed two orders so far (there will be more!) and received silky soft pillowcases, a waffle throw and towels. Everything has been 100% perfect, including the really lovely packaging my order arrive in. My favourite thing is the pillowcases. I wanted to do a test of how they washed before diving into getting a full set and a few weeks on, they are washing really well. Thank you!”

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Posted 5 years ago

“💗 love it so much”

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Posted 5 years ago

“I'm a textile designer and know my fabrics, the duvet cover I bought from Secret Linen Store is exquisite and excellent value for money.”

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Posted 5 years ago

“Customer services are exemplary!!”

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Posted 5 years ago

“I ordered the Black 100% Linen Bed Linen. My ordered arrived promptly in gorgeous eco friendly packaging and the Bed linen is amazing. It is my new favourite. love love love. thank you!”

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Posted 5 years ago

“Cannot recommend your linen duvet, pillowcases and fitted sheet highly enough. Loved my combo of natural and spice colours and they have washed and tumble dried beautifully. I hate ironing so the slightly crumpled look is perfect for me. Will definitely order again !”

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Posted 5 years ago

“Such beautiful sheets and pillow case. All my bedrooms have Secret Linen bedding. They are soft and wash well. A great night of sleep and beautiful bedding. Couldn’t ask for more!”

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Posted 5 years ago

“Good quality product prompt delivery and great service”

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Posted 5 years ago

“Beautiful washed linen and the only place where you can buy it in Emperor size!”

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Posted 5 years ago

“Love your linen products”

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Posted 5 years ago

“The quality of the textile is really fantastic, the finishing is good too. The choice of colours are better than other brands I looked at and what you see online is what you get.”

Secret Linen Store 5 star review on 1st April 2021

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Posted 5 years ago

“First time using this store but the products are beautiful. Very good delivery service with a free newspaper and teabag as a lovely extra touch. Highly recommend”

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Posted 5 years ago

“Easy website to use and good photos”

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Posted 5 years ago

“Lovely quality”

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Posted 5 years ago

“Lovley product, great personal service by very friendly people. Definitely would recommend and use again in the future. The company display an overall feeling of care which seems hard to find and is most refreshing.”

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Posted 5 years ago

“Beautiful products. Excellent customer service.”

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Posted 5 years ago

“Brilliant experience from start to finish :)”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews