Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Secret Linen and rarely buy my bedding from anywhere else.”

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Posted 4 years ago

“Good quality lightweight towels. Love the colour range.”

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Posted 4 years ago

“Efficient and excellent range and quality of goods”

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Posted 4 years ago

“Great quality bed linen”

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Posted 4 years ago

“I am really impressed by Secret Linen's customer care. I bought linen sheets & duvet covers, but when they arrived I realised they are too crinkly, crumply for me. I appreciate some people love this feel but not right for me. I had only opened one packet, so most of the items were still in their wrappers, but I had opened one, and I sent the whole lot back. Secret Linen were incredibly helpful, not at all annoyed, and refunded the whole amount immediately. Thumbs up.”

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Posted 4 years ago

“Excellent product,quick delivery,wonderfully presented. Will definitely be back for more!”

Secret Linen Store 5 star review on 30th March 2021

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Posted 4 years ago

“The bedding is the nicest bedding we have ever owned. We will definitely be returning to purchase more bedding in the future.”

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Posted 4 years ago

“Excellent service! The linen sheets are dreamy!”

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Posted 4 years ago

“Really gorgeous bed linen and it washes beautifully and hardly needs ironing. Wouldn’t hesitate to buy more when needed.”

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Posted 4 years ago

“Expensive, but SO worth it! Getting into bed every night is a treat”

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Posted 4 years ago

“Lovely pillows. Delivery held up but not a problem.”

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Posted 4 years ago

“Excellent on line help and advice, ordered white linen curtains, soooo pleased great quality and look beautiful . Would order again !!!”

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Posted 4 years ago

“Excellent quality product, decent price and incredibly helpful staff. Genuinely happy with them.”

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Posted 4 years ago

“Super nice quality!”

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Posted 4 years ago

“Very good quality products And customer service is excellent. So I am very happy that I a customer of them.”

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Posted 4 years ago

“Quick and efficient delivery and beautifully packaged. Very pleased with products.”

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Posted 4 years ago

“An easy website to order from with accurate photos of the goods .My things arrived quickly and were well packaged . Returning was easy too had I needed to . All one could wish for really !”

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Posted 4 years ago

“Excellent, love ❤️ my linen bed linen !”

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Posted 4 years ago

“Delighted with all my purchases Quality is superb”

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Posted 4 years ago

“Quality, delivery and service all excellent.”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews