Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very satisfied”

Helpful Report

Posted 5 years ago

“Beautiful products, helpful website which is user friendly. The service from this company is amazing and they make the customer experience personal and in turn you feel very valued.”

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Posted 5 years ago

“Great products and great customer care - thanks”

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Posted 5 years ago

“Excellent service and extremely good quality- loved the packing and extra touches! Thank you for going the extra mile and I would definitely recommend and use again.”

Secret Linen Store 5 star review on 17th November 2020

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Posted 5 years ago

“This is really the best bed linen I have ever slept in. I do not usually write such long reviews but these sheets are the best. I really want to buy some more so will be saving up. I know it sounds unbelievable but I have not slept as well as I have over the last couple of weeks since my super king duvet cover and sheets arrived. I had not heard of this company before so was worried that they may not be such good quality but they are!”

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Posted 5 years ago

“The packaging was good the sheets to die for overall excellent”

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Posted 5 years ago

“Beautiful bed throw and matching cushions though slightly different shade from the colour on website”

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Posted 5 years ago

“Fast, efficient ordering and delivery., beautiful packaging and high quality cotton bedding. Thank you Jen, Oxford”

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Posted 5 years ago

“I am very happy with my new duvet. Good quality and thoughtfully produced and packaged. Despatched and delivered speedily. Secret Linen Store will be my first stop for bedlinen in future.”

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Posted 5 years ago

“Beautiful linen and excellent service.”

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Posted 5 years ago

“Good quality bath sheets. My husband loves them. Fast delivery.”

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Posted 5 years ago

“Love the colour and quality. Very comfortable and no ironing !”

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Posted 5 years ago

“Very happy with the item I ordered, would shop with you again”

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Posted 5 years ago

“Love the linen bedding ! Just about to order some more ....”

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Posted 5 years ago

“I was more than happy with the ease that my order was carried out. Really happy with the bedding that I ordered and the quality also . I shall definitely shop with this company in the future.”

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Posted 5 years ago

“Wonderful products”

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Posted 5 years ago

“We love our new bed linen from the secret linen store. We chose the brushed cotton range & it is so soft and comfortable. The linen washes really well & we are sleeping better also with our new bedding. I have told my friends about the secret linen store.”

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Posted 5 years ago

“Both the bedding and towels beautiful and of great quality. Definitely will buy from them again.”

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Posted 5 years ago

“I have purchased quite a few Sets of Linen bedding and I love them started buying different coloured pillowcases and now buying covers to match . Excellent service .”

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Posted 5 years ago

“The service From Secret Linen Store was , as usual, superb. It is now my go to company for bed linen.”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews