Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful products. Exactly as they look on the website.”

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Posted 5 years ago

“I cannot praise Secret Linen Store enough. Great service and just fabulous bedding. After having bought one set I very quickly bought another. Thank you Secret Linen Store.”

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Posted 5 years ago

“The quality of your products is excellent as is the efficiency of the ordering and delivery process.”

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Posted 5 years ago

“I have ordered from Secret Linen Store before and this order did not disappoint. The white seer sucker set is lovely great value and washes really well too! Great packaging too.”

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Posted 5 years ago

“Fantastic quality & seamless transaction.”

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Posted 5 years ago

“Beautiful linens and throws. Gorgeous colours. Brilliant service. Thank you.”

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Posted 5 years ago

“Really pleased with my new linen valance. Excellent quality and your presentation and service were brilliant”

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Posted 5 years ago

“Absolutely beautiful bedding; looks gorgeous but more importantly, is so soft and luxurious. Offers the perfect night's sleep.”

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Posted 5 years ago

“Dear Secret Linen, I am impressed with the quality of your bed linen and towels. Love the whole shopping experience with you - such a helpful and cheerful service. Will not hesitate to contact you in future. Janice in South Yorkshire”

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Posted 5 years ago

“My order arrived so quickly- colour so beautiful 😀”

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Posted 5 years ago

“Very lovely soft material and such a good night sleep, will be back again to purchase again in the future.”

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Posted 5 years ago

“I love everything about the Secret Linen Store. The bed linen and towel I purchased were packaged beautifully and of a very high quality. I would not hesitate to recommend and look forward to ordering more Secret Linen products.”

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Posted 5 years ago

“My order arrived on time and in very good conditions. The quality of the sheets is excellent. The best part is that they are made in Europe. Will certainly come back as a customer. Well done Ladies! :)”

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Posted 5 years ago

“Beautiful quality linens. Beautifully presented. A wonderful company.”

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Posted 5 years ago

“Very prompt and efficient service and quality products.”

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Posted 5 years ago

“Secret Linen sheets are great to sleep in and are available in a lovely selection of colours”

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Posted 5 years ago

“Great service and advice, placed an order for curtains after I had kindly been sent some samples and I’m so pleased with them. Super soft, lovely quality and look premium without the price tag of some very overpriced linen curtains in my opinion! Love the ethos of the company and the fab newspaper they send with your order - a joy to shop with!”

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Posted 5 years ago

“Lovely Linen bedsheets! Arrived beautifully packaged and communication good with delivery etc. Good price too”

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Posted 5 years ago

“The Secret Linen store offer Brilliant service & excellent quality. We love our new linen bedding so much. Unfortunately so do the dogs!”

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Posted 5 years ago

“Excellent quality goods consistently. Have never had to return anything until recently and used the postal service. Do object to having to pay for returns. It cost £16.95.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews