Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are thrilled with the quality of the linen duvet we bought. Fabulous!”

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Posted 5 years ago

“Lovely quality linen and colour. Quick delivery.”

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Posted 5 years ago

“I needed a new duvet cover; my old linen one was showing its age. I did few searches and decided on one from Secret Linen Store. I ordered a duvet cover and 2 matching pillow cases, they arrived quickly and have been in use for a few weeks now. The quality seem very good, and they are certainly provide a comfortable night's sleep. Overall I'm very happy, and I have no hesitation in recommending Secret Linen Store.”

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Posted 5 years ago

“Beautiful quality linen at a good price”

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Posted 5 years ago

“Secret Linen has the best customer service I have ever experienced. They are kind patient interested and never rush you into making a decision. They come across as genuinely interested and wanting to help. Thank you so much.”

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Posted 5 years ago

“Lots of choices to suit every pocket. Excellent descriptions. We’ve never been disappointed. And eco friendly packages.”

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Posted 5 years ago

“I don’t know how but your products arrive in super quick time - 2/3 days! They are beautifully wrapped which I appreciate because they are a luxurious present to myself! And they are very generously sized - no chance of them not fitting after washing. Best of all I love to lie between the linen sheets , they feel so beautiful.”

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Posted 5 years ago

“Lovely quality and perfect blackout curtains”

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Posted 5 years ago

“Great quality bedding.”

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Posted 5 years ago

“Beautiful linen, Great service, arrived promptly.”

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Posted 5 years ago

“Wonderful products and customer service - highly recommend!”

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Posted 5 years ago

“Beautiful fabrics, excellent customer service”

Secret Linen Store 5 star review on 16th July 2021

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Posted 5 years ago

“Excellent quality and a super fast and personalized service! Love secret linen, bought from you before and will return again. Best choice of colours by far! Thanks so much. In terms of recommendations, teapig discount code was a nice surprise last time, keep those surprises coming …”

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Posted 5 years ago

“Lovely white linen duvet cover. Like the quality : weight & softness of the linen excellent.”

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Posted 5 years ago

“Love it from start to finish”

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Posted 5 years ago

“Excellent quality and service”

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Posted 5 years ago

“Beautiful bedding of high quality.”

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Posted 5 years ago

“Beautiful quality items swiftly dispatched”

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Posted 5 years ago

“I have always used linen for bedding and I have found Secret Linen to be the best quality and grade of linen. Along with their prompt service and delightful range of colours I cannot recommend Secret Linen more highly.”

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Posted 5 years ago

“very nice quality”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews