Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stumbled upon Secret linen whilst searching in vain for Small double fitted sheets. Fast service, great product and so I re-ordered more within a week!”

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Posted 5 years ago

“Great quality I will be ordering again.”

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Posted 5 years ago

“Love this, just a bit expensive........just a pity I didn’t wait just a few days.....could have got it a bit cheaper in your sale”

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Posted 5 years ago

“We stayed in a holiday home which had the Secret Linen Store bedding in so got to feel the benefits of linen bed linen before buying and when we got home I was straight on the web to find this elusive brand of linen, I found it, bought it and so far in what has been a weird summer of hot, chilly, wet, humid, cold it has been fab, we have the duvet cover on without a duvet in on warm nights and then pop a duvet in for the chillier ones and it has been great at making a more breathable environment (if that makes sense) equally for a woman going through the delights of the hot flush stage of menopause the move to linen has been a godsend not one hot flush has resulted in the level of sweating I was having with cotton sheets. Can't recommend linen bedlinen enough bought from the Secret Linen Store where quality is excellent, delivery efficient and end product absolutely brilliant.”

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Posted 5 years ago

“Excellent quality, good prices, and dependable service and delivery.”

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Posted 5 years ago

“I’m so impressed with the quality, service and thoughtfully packaged linen from this company. I purchased the super soft sateen bedding and it feels like a luxury going to bed each night. I can’t recommend this company highly enough.”

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Posted 5 years ago

“Beautiful bedding received quickly and presented in a very thoughtful way tied up with ribbon. Quality is great and definitely giving us a great night sleep by regulating temp. This is my second set from Secret Linen and I wouldn't buy bedding from anywhere else now.”

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Posted 5 years ago

“Linens are amazingly soft. Love them! 5 Stars!”

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Posted 5 years ago

“Product is wonderful, I am in love with the fabri quality, texture, colors and etc. I have it for 3 months now and continues perfect”

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Posted 5 years ago

“Easy to use website, super quality goods, fast and efficient delivery.”

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Posted 5 years ago

“Fantastic delivery fantastic product just what I ordered”

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Posted 5 years ago

“Having received my linen bedding set promptly in the post, I had to wait for my new duvet to arrive (different company) but could not stop thinking about the bedding! When it arrived, it was so soft, and smelled lovely. I was not disappointed when I could finally put it all together. Such a comfortable night of sleep. When I rang for advice on washing, I had such a lovely conversation with the lady on the telephone; she was very helpful and informative about the products. Can't wait to order from them again!”

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Posted 5 years ago

“Excellent - curtains are fabulous , will be buying more”

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Posted 5 years ago

“Great service, superb quality products. Appreciate the company ethos and look forward to using the products every single time, they are that good.”

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Posted 5 years ago

“Love love love my 100% linen duvet cover! It looks amazing and it really keeps me cool on hot nights. Love the eco ethos of this company too, have recommended to all my friends! :-)”

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Posted 5 years ago

“I bought my daughter these towels for her cotton wedding anniversary, she loved them. ‘Loved the fresh colour combo & quality of the towel.”

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Posted 5 years ago

“Very Good Service And Beautiful Bed Linen Couldn’t Ask For More”

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Posted 5 years ago

“The curtains are perfect, the right length for tall sash windows, and let a lovely light through. It’s difficult to find the right length at a good price. I am now eyeing up some pillowcases!”

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Posted 5 years ago

“Fantastic product! 10/10 would recommend :)”

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Posted 5 years ago

“Beautiful product - lovely quality linen. Delivered promptly. Great service. Thank you.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews