Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,035 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,035 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Soft and silky feel.”

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Posted 4 years ago

“Very nice products at a good price, fast delivery. Recommend.”

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Posted 4 years ago

“Delighted with my White Cotton Percale 200 Thread Count Bed Linen. Its exactly what I wanted, light and crisp!”

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Posted 4 years ago

“Trustworthy. Quality products. Excellent communication.”

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Posted 4 years ago

“Fabulous product and fantastic service”

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Posted 4 years ago

“Great products and customer service. Delivery was timely and I particularly liked the biodegradable packaging. Thank you”

Secret Linen Store 5 star review on 3rd July 2021

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Posted 4 years ago

“Fantastic service and beautiful quality linen sheets and towels. I’m an absolute convert! Love the fact that I’ll never have to iron a sheet again !”

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Posted 4 years ago

“Good quality. Good customer service. Easy returns. Brilliant.”

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Posted 4 years ago

“Lovely striped set. Soft cotton, generous size. Would recommend.”

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Posted 4 years ago

“Parcel received in good time. Beautiful bedspread in lovely pale grey and price is very reasonable. Good choices on website - will be shopping for more bedlinen very soon.”

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Posted 4 years ago

“I’ve had a very good experience shopping at the Secret Linen Store. I have bought two sets of linen sheets and some towels. They have all been beautiful. I found customer services also absolutely excellent and extremely helpful. Thank you🥰”

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Posted 4 years ago

“Great customer service and curtains, the colour just didn't suit the space. Have ordered another colour since and works great.”

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Posted 4 years ago

“Many options to choose from, easy to use web, fast shipping.”

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Posted 4 years ago

“The staff were incredibly helpful and friendly. The bed linen and towels are lovely. Would use Secret Linen again without doubt!”

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Posted 4 years ago

“The quality of goods I have received from this store is of great quality at a reasonable price.”

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Posted 4 years ago

“Lovely looking and as comfortable as you could imagine.”

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Posted 4 years ago

“Easy to order and came on time and delighted with the quality and fit”

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Posted 4 years ago

“I have bought 3 linen duvet covers from them - love the colours and softness of the fabric and especially the no ironing! just bought some striped bath mats that I like too... well recommended”

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Posted 4 years ago

“excellent communication and great product”

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Posted 4 years ago

“Quality, affordability and beauty!”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,035 reviews