Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Soft and silky feel.”

Helpful Report

Posted 5 years ago

“Very nice products at a good price, fast delivery. Recommend.”

Helpful Report

Posted 5 years ago

“Delighted with my White Cotton Percale 200 Thread Count Bed Linen. Its exactly what I wanted, light and crisp!”

Helpful Report

Posted 5 years ago

“Trustworthy. Quality products. Excellent communication.”

Helpful Report

Posted 5 years ago

“Fabulous product and fantastic service”

Helpful Report

Posted 5 years ago

“Great products and customer service. Delivery was timely and I particularly liked the biodegradable packaging. Thank you”

Secret Linen Store 5 star review on 3rd July 2021

Helpful Report

Posted 5 years ago

“Fantastic service and beautiful quality linen sheets and towels. I’m an absolute convert! Love the fact that I’ll never have to iron a sheet again !”

Helpful Report

Posted 5 years ago

“Good quality. Good customer service. Easy returns. Brilliant.”

Helpful Report

Posted 5 years ago

“Lovely striped set. Soft cotton, generous size. Would recommend.”

Helpful Report

Posted 5 years ago

“Parcel received in good time. Beautiful bedspread in lovely pale grey and price is very reasonable. Good choices on website - will be shopping for more bedlinen very soon.”

Helpful Report

Posted 5 years ago

“I’ve had a very good experience shopping at the Secret Linen Store. I have bought two sets of linen sheets and some towels. They have all been beautiful. I found customer services also absolutely excellent and extremely helpful. Thank you🥰”

Helpful Report

Posted 5 years ago

“Great customer service and curtains, the colour just didn't suit the space. Have ordered another colour since and works great.”

Helpful Report

Posted 5 years ago

“Many options to choose from, easy to use web, fast shipping.”

Helpful Report

Posted 5 years ago

“The staff were incredibly helpful and friendly. The bed linen and towels are lovely. Would use Secret Linen again without doubt!”

Helpful Report

Posted 5 years ago

“The quality of goods I have received from this store is of great quality at a reasonable price.”

Helpful Report

Posted 5 years ago

“Lovely looking and as comfortable as you could imagine.”

Helpful Report

Posted 5 years ago

“Easy to order and came on time and delighted with the quality and fit”

Helpful Report

Posted 5 years ago

“I have bought 3 linen duvet covers from them - love the colours and softness of the fabric and especially the no ironing! just bought some striped bath mats that I like too... well recommended”

Helpful Report

Posted 5 years ago

“excellent communication and great product”

Helpful Report

Posted 5 years ago

“Quality, affordability and beauty!”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews