Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality, and came very quickly and beautifully wrapped. Very good value for money”

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Posted 5 years ago

“Lovely quality and the colour is exactly what I wanted ! will definitely continue purchasing from the company”

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Posted 5 years ago

“Really great service and great quality linen x this isy second order and won't be my last.😊”

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Posted 5 years ago

“lovely feel to fitted sheet ,great deliver,loved how it was packed in old fashioned paper,than plastic!nice touch with little free gift thank you”

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Posted 5 years ago

“I purchased the dove grey tiny stripe duvet cover and pillowcase. Although not quite the colour I was expecting (more beige than grey), the quality, feel and look is excellent. Definitely recommended and will be buying more from you in the future! Thank you”

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Posted 5 years ago

“My order was received in good time. The quality of the items was great but what made it really special was the way the order was presented. When the outer packaging was removed the inner packaging was so attractive I left it unopened on display for a while. The thought that had gone into this did not go amiss. Thank you girls.”

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Posted 5 years ago

“Lovely quality, washes beautifully.”

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Posted 5 years ago

“Quick delivery, lovingly packed, excellent quality...would highly recommend”

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Posted 5 years ago

“Beautiful material”

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Posted 5 years ago

“Excellent service beautifully packaged . I purchased the natural french ticking looks and feels fabulous”

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Posted 5 years ago

“Buying from Secret Linen Store was quick and easy. My curtains arrived in good time and were beautifully packaged. They are an absolutely lovely product and I wouldn’t hesitate to recommend Secret Linen Store. I will be back for more!”

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Posted 5 years ago

“I recently purchased the Washed Cotton Percale Blush Pink Duvet Cover, four or the matching pillow cases with two of the herringbone dove grey cushions covers and cushion padding and I couldn’t be happier with the quality of fabric of all the items. They give our room a really luxurious cosy feel, whilst also being able to mix and match our alternate set on bed linen. From ordering to arrival was easy, painless and arrived within only a few days, especially during lockdown when items Are obviously taking longer to be delivered. I personally loved the small personal eco touches - such as the printed card and Cotten wrap ribbon. Also the lovely sweet bag filled with a branded newspaper and little postcard offers. I’m so pleased I found this company and may have to “accidentally on purpose “ destroy our alternate set to convince the hubby into us buying another set from Secret Linen Store!!! I’ve told family and friends and throughly recommend you as I was so chuffed!!! Lauren W”

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Posted 5 years ago

“Lovely quality”

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Posted 5 years ago

“The whole experience has been lovely, from choosing my bed linen to receiving it. The quality is excellent. I especially love the handy tips on taking care of my new bedding and getting the best out of it. It would be nice to see a type of reward/thank you scheme in place to encourage all my friends and family to shop with you too!”

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Posted 5 years ago

“Very pleased with quality nice to sleep in .Prompt delivery .Will order again when needing bed linen Thank you Shirl”

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Posted 5 years ago

“Absolutely wonderful quality, and the most beautifully presented and wrapped products. It was such a pleasure to receive, and such swift postage. Thank you!”

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Posted 5 years ago

“Easy to order, great value and so comfortable!”

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Posted 5 years ago

“Easy process and speedy delivery despite Covid19”

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Posted 5 years ago

“All lovely”

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Posted 5 years ago

“Excellent service and the most beautiful bed linen. Just wish I could afford to buy some more. Maybe one day!”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews